If you'd like to give me the opportunity to call you so we can discuss the situation, it'll be my pleasure to find out what's going on.
Please let me help you as we do take problems of our customers seriously.
Thanks, Martin -- TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc. Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum ) Follow me on Twitter : @TSIMartin