said by TSI Marc:Hey LondonOntGuy,
I'm just reading through this thread. I know you're frustrated with it all.. I'm trying to look at all of this from an objective point of view to see what we could have done differently. I don't know that I've read every post and maybe you already explained it but can you tell me you're thoughts on what we could do differently? What we could have done to avoid this perhaps?
Not really sure anything could have been done. At the very least, Bell should have told you they just weren't going to bother giving me service. The line they fed you about it "being lost in the system" is hogwash. Then being told it would be what was essentially another week before another attempt could be made, that's what pushed me over the edge and made me fly into a nerd rage. Another attempt the next day or even Friday would have been more acceptable.
I could maybe understand if this were the beginning or start of the month, when people generally get this set up, but how many could there be in Sudbury getting a new phone install on November 21? I doubt very many at all.