|reply to scififan68 |
Re: Defective SB6141 Modem?
I just activated a new SB6141 and am getting T3 timouts on any upload over about 2mbps for more than a few minutes. I've spent a few hours on the phone with L3 and finally managed to convince one that there was an issue. I only get 1 T3 timeout in my logs per disconnect. The modem recovers in a minute.
Signal levels are fine. All 4 bonded downstream channels show a snr of 36-37dB, power is 0-1dBmV. My upstream is 48dBmV. There is very little fluctuation in the numbers at all. None of the techs I've talked to have seen anything at all wrong signal-wise but I have a truck roll scheduled for Sunday morning.
I haven't any disconnects since 9 days ago, but the correctable and uncorrectable errors are climbing, a few channels have over a million more errors. Whats funny is that my internet speeds are fine and nothing disconnecting right now, but you never know.