dslreports logo
 
    All Forums Hot Topics Gallery
spc
uniqs
34

HiVolt
Premium Member
join:2000-12-28
Toronto, ON

HiVolt to TSI Pierre

Premium Member

to TSI Pierre

Re: Teksavvy sucks

said by TSI Pierre:

A) Situation was not exactly the same, the Tech did show up to the residence, the problem is there was no access to the telco room.

Speaking of that... Not this particular instance, but in general, I'd like to know what Bell does for their own customers in such situation...

Does the tech attempt to reach anyone in the building, ie the super or management, or do they have a key?

I have a hard time believing that Bell would ask their new or existing customers to make arrangement with the building super or manager for a technician to have access to the telco room...

So are they only doing this to inconvenience independents?
MaynardKrebs
We did it. We heaved Steve. Yipee.
Premium Member
join:2009-06-17

MaynardKrebs

Premium Member

HiVolt,

Post that question in the Bell forum and let's see what the answers are.

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc to HiVolt

Premium Member

to HiVolt
they have to have the building owner let them in just the same... it's private property...

talk2us
@bell.ca

talk2us

Anon

hi marc,

the bell boys and the rogers guys all have an area to work in.the good property managenet compaies give them a key to the lock box and they come and go as needed. once again if you dont know your landlord well enough to let him know your expecting bell or rogers...your alll messed up in the first place

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

ok tx for that. I didn't know that. It makes good sense though.