Topic 'Re: [NV] Cox Internet continually dropping in Las Vegas area' in forum 'Cox HSI' - dslreports.com

Re: [NV] Cox Internet continually dropping in Las Vegas area

Tue, 26 Feb 2013 19:48:32 EDT

CoxVegas posted : I admit I'm confused - what do you want to happen?

This is a localized problem to your house, your equipment, or the wiring to your house - a tech visit is required to isolate.

I set up a trouble ticket and a tech was sent. I even went so far as to make sure the one that was sent was one of our better RF troubleshooters. He got turned away at the door by someone saying there was no problem.

At this point, your best bet is to call in to Customer Care, and request a tech out to fix the problem.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Tue, 26 Feb 2013 18:50:49 EDT

Alan A posted : Managed to get a screenshot of the signal levels.

»i.imgur.com/j7jaFzA.png
While the drop was occuring

»i.imgur.com/do3lORq.png
After modem rebooted itself

Re: [NV] Cox Internet continually dropping in Las Vegas area

Tue, 26 Feb 2013 09:31:11 EDT

bbeesley posted :

said by acid343211:

Hes also getting a T-3 error.

more importantly, he is getting several T3s within the space of a few minutes. A single T3 isn't anything to worry about. Getting lots of them repeatedly points to a return path problem, most likely noise

A tech will need to come out and work to isolate and repair.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Tue, 26 Feb 2013 01:20:28 EDT

acid343211 posted :

said by ikyuaoki:

said by acid343211:

You still getting this Error!!

He's just only getting DCC entries logged that means he's on the 1x downstream and 1x upstream that is more likely be culprit issue, He's just getting the load balanced off automatically by CMTS unless He'll have to invest DOCSIS 3.0 4x4 or 8x4 modem.

Hes also getting a T-3 error.
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Re: [NV] Cox Internet continually dropping in Las Vegas area

Mon, 25 Feb 2013 20:47:19 EDT

ikyuaoki posted :

said by acid343211:

You still getting this Error!!

Re: [NV] Cox Internet continually dropping in Las Vegas area

Mon, 25 Feb 2013 20:45:25 EDT

Alan A posted : 2013-02-25 17:43:57 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-25 17:43:56 7-Information B401.0 Authorized
2013-02-25 17:43:54 5-Warning C04.1 rgstToD request sent - Response received
2013-02-25 17:43:44 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:43:42 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:43:31 3-Critical U02.0 UCD invalid or channel unusable
2013-02-25 17:43:20 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-25 17:43:20 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-25 17:42:50 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:49 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:46 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:44 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:42 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:41 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:40 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:39 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:42:39 4-Error C401.0 DCC-ACK not received
2013-02-25 17:42:39 7-Information C203.0 DCC arrive new
2013-02-25 17:42:38 7-Information C203.0 DCC arrive new
2013-02-25 17:42:38 7-Information C203.0 DCC arrive new
2013-02-25 17:42:38 7-Information C203.0 DCC arrive new
2013-02-25 17:42:37 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:42:36 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:42:35 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:42:34 7-Information C202.0 DCC depart old
2013-02-25 17:42:08 7-Information C203.0 DCC arrive new
2013-02-25 17:42:03 7-Information C202.0 DCC depart old
2013-02-25 17:41:38 7-Information C203.0 DCC arrive new
2013-02-25 17:41:33 7-Information C202.0 DCC depart old
2013-02-25 17:40:37 7-Information C203.0 DCC arrive new
2013-02-25 17:40:32 7-Information C202.0 DCC depart old
2013-02-25 17:38:28 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-25 17:38:27 7-Information B401.0 Authorized
2013-02-25 17:38:25 5-Warning C04.1 rgstToD request sent - Response received

Re: [NV] Cox Internet continually dropping in Las Vegas area

Mon, 25 Feb 2013 20:39:55 EDT

Alan A posted : 2013-02-25 17:36:36 7-Information C203.0 DCC arrive new
2013-02-25 17:36:31 7-Information C202.0 DCC depart old
2013-02-25 17:35:36 7-Information C203.0 DCC arrive new
2013-02-25 17:35:31 7-Information C202.0 DCC depart old
2013-02-25 17:28:53 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-25 17:28:52 7-Information B401.0 Authorized
2013-02-25 17:28:50 5-Warning C04.1 rgstToD request sent - Response received
2013-02-25 17:28:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:28:21 3-Critical U02.0 UCD invalid or channel unusable
2013-02-25 17:28:08 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-25 17:28:08 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-25 17:27:38 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:37 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:34 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:32 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:30 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:29 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:28 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:27 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:27:27 4-Error C401.0 DCC-ACK not received
2013-02-25 17:27:27 7-Information C203.0 DCC arrive new
2013-02-25 17:27:26 7-Information C203.0 DCC arrive new
2013-02-25 17:27:26 7-Information C203.0 DCC arrive new
2013-02-25 17:27:26 7-Information C203.0 DCC arrive new
2013-02-25 17:27:25 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:27:24 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:27:23 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:27:22 7-Information C202.0 DCC depart old
2013-02-25 17:26:25 7-Information C203.0 DCC arrive new
2013-02-25 17:26:20 7-Information C202.0 DCC depart old
2013-02-25 17:25:23 7-Information C203.0 DCC arrive new
2013-02-25 17:25:18 7-Information C202.0 DCC depart old
2013-02-25 17:24:52 7-Information C203.0 DCC arrive new
2013-02-25 17:24:47 7-Information C202.0 DCC depart old
2013-02-25 17:23:19 7-Information C203.0 DCC arrive new
2013-02-25 17:23:14 7-Information C202.0 DCC depart old
2013-02-25 17:07:37 7-Information C203.0 DCC arrive new
2013-02-25 17:07:32 7-Information C202.0 DCC depart old
2013-02-25 17:04:30 7-Information C203.0 DCC arrive new

2013-02-25 17:38:28 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-25 17:38:27 7-Information B401.0 Authorized
2013-02-25 17:38:25 5-Warning C04.1 rgstToD request sent - Response received
2013-02-25 17:38:11 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:38:01 3-Critical U02.0 UCD invalid or channel unusable
2013-02-25 17:37:48 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-25 17:37:48 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-25 17:37:18 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:17 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:14 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:12 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:10 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:09 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:08 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:07 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:37:07 4-Error C401.0 DCC-ACK not received
2013-02-25 17:37:06 7-Information C203.0 DCC arrive new
2013-02-25 17:37:06 7-Information C203.0 DCC arrive new
2013-02-25 17:37:06 7-Information C203.0 DCC arrive new
2013-02-25 17:37:06 7-Information C203.0 DCC arrive new
2013-02-25 17:37:05 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:37:04 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:37:03 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-25 17:37:02 7-Information C202.0 DCC depart old
2013-02-25 17:36:36 7-Information C203.0 DCC arrive new
2013-02-25 17:36:31 7-Information C202.0 DCC depart old
2013-02-25 17:35:36 7-Information C203.0 DCC arrive new
2013-02-25 17:35:31 7-Information C202.0 DCC depart old
2013-02-25 17:28:53 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-25 17:28:52 7-Information B401.0 Authorized
2013-02-25 17:28:50 5-Warning C04.1 rgstToD request sent - Response received
2013-02-25 17:28:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-25 17:28:21 3-Critical U02.0 UCD invalid or channel unusable

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sat, 23 Feb 2013 00:45:26 EDT

acid343211 posted : Alan,

You still getting this Error!!

File a Complaint out with the FCC Cox will get a Copy of this and has so many days to fix the issue.

Click BROADBAND/VOIP.

»www.fcc.gov/complaints

Also

Email only

Contact the cox HQ Management in Atlanta.

Good luck.
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Re: [NV] Cox Internet continually dropping in Las Vegas area

Fri, 22 Feb 2013 01:22:12 EDT

Alan A posted : 2013-02-21 22:20:53 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-21 22:20:52 7-Information B401.0 Authorized
2013-02-21 22:20:50 5-Warning C04.1 rgstToD request sent - Response received
2013-02-21 22:20:43 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:20:40 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:20:31 3-Critical U02.0 UCD invalid or channel unusable
2013-02-21 22:20:17 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-21 22:20:17 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-21 22:19:47 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:46 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:43 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:41 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:39 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:38 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:37 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:36 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 22:19:36 4-Error C401.0 DCC-ACK not received
2013-02-21 22:19:35 7-Information C203.0 DCC arrive new
2013-02-21 22:19:35 7-Information C203.0 DCC arrive new
2013-02-21 22:19:35 7-Information C203.0 DCC arrive new
2013-02-21 22:19:34 7-Information C203.0 DCC arrive new
2013-02-21 22:19:34 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 22:19:33 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 22:19:32 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 22:19:30 7-Information C202.0 DCC depart old
2013-02-21 21:53:56 7-Information C203.0 DCC arrive new
2013-02-21 21:53:51 7-Information C202.0 DCC depart old
2013-02-21 21:41:07 7-Information B401.0 Authorized
2013-02-21 21:40:57 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-21 21:40:54 5-Warning C04.1 rgstToD request sent - Response received

Re: [NV] Cox Internet continually dropping in Las Vegas area

Fri, 22 Feb 2013 00:41:43 EDT

Alan A posted : 2013-02-21 21:41:07 7-Information B401.0 Authorized
2013-02-21 21:40:57 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-21 21:40:54 5-Warning C04.1 rgstToD request sent - Response received
2013-02-21 21:40:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:40:29 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:40:21 3-Critical U02.0 UCD invalid or channel unusable
2013-02-21 21:40:09 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-21 21:40:09 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-21 21:39:39 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:38 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:35 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:33 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:30 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:29 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:28 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 21:39:28 4-Error C401.0 DCC-ACK not received
2013-02-21 21:39:28 7-Information C203.0 DCC arrive new
2013-02-21 21:39:27 7-Information C203.0 DCC arrive new
2013-02-21 21:39:27 7-Information C203.0 DCC arrive new
2013-02-21 21:39:27 7-Information C203.0 DCC arrive new
2013-02-21 21:39:26 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 21:39:25 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 21:39:24 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 21:39:23 7-Information C202.0 DCC depart old
2013-02-21 21:36:21 7-Information C203.0 DCC arrive new
2013-02-21 21:36:16 7-Information C202.0 DCC depart old
2013-02-21 21:29:16 7-Information C203.0 DCC arrive new
2013-02-21 21:29:11 7-Information C202.0 DCC depart old

Re: [NV] Cox Internet continually dropping in Las Vegas area

Thu, 21 Feb 2013 23:37:03 EDT

Alan A posted : 2013-02-21 20:15:53 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-21 20:15:52 7-Information B401.0 Authorized
2013-02-21 20:15:50 5-Warning C04.1 rgstToD request sent - Response received
2013-02-21 20:15:30 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:15:28 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:15:16 3-Critical U02.0 UCD invalid or channel unusable
2013-02-21 20:15:05 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-21 20:15:05 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-21 20:14:35 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:34 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:31 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:29 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:27 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:26 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:25 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:24 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-21 20:14:24 4-Error C401.0 DCC-ACK not received
2013-02-21 20:14:24 7-Information C203.0 DCC arrive new
2013-02-21 20:14:23 7-Information C203.0 DCC arrive new
2013-02-21 20:14:23 7-Information C203.0 DCC arrive new
2013-02-21 20:14:23 7-Information C203.0 DCC arrive new
2013-02-21 20:14:22 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 20:14:21 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 20:14:20 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-21 20:14:19 7-Information C202.0 DCC depart old
2013-02-21 20:13:22 7-Information C203.0 DCC arrive new
2013-02-21 20:13:17 7-Information C202.0 DCC depart old
2013-02-21 19:46:20 7-Information C203.0 DCC arrive new
2013-02-21 19:46:15 7-Information C202.0 DCC depart old
2013-02-21 19:44:48 7-Information C203.0 DCC arrive new
2013-02-21 19:44:43 7-Information C202.0 DCC depart old

Re: [NV] Cox Internet continually dropping in Las Vegas area

Thu, 21 Feb 2013 23:17:33 EDT

Re: [NV] Cox Internet continually dropping in Las Vegas area

Wed, 20 Feb 2013 20:37:40 EDT

Alan A posted : I didn't say everything was fine. The tech visited three times and the issues are still occuring.

2013-02-20 17:35:04 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-20 17:35:03 7-Information B401.0 Authorized
2013-02-20 17:35:01 5-Warning C04.1 rgstToD request sent - Response received
2013-02-20 17:34:41 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-20 17:34:41 3-Critical U02.0 UCD invalid or channel unusable
2013-02-20 17:34:41 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-20 17:34:11 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:10 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:09 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:08 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:07 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:06 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:05 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:04 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:03 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:02 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:01 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:34:00 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:33:59 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:33:58 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:33:57 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:33:56 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-20 17:33:53 7-Information C202.0 DCC depart old
2013-02-20 17:32:56 7-Information C203.0 DCC arrive new
2013-02-20 17:32:51 7-Information C202.0 DCC depart old
2013-02-20 16:47:35 7-Information C203.0 DCC arrive new
2013-02-20 16:47:30 7-Information C202.0 DCC depart old
2013-02-20 16:46:02 7-Information C203.0 DCC arrive new
2013-02-20 16:45:57 7-Information C202.0 DCC depart old
2013-02-20 16:44:59 7-Information C203.0 DCC arrive new
2013-02-20 16:44:54 7-Information C202.0 DCC depart old
2013-02-20 16:03:52 7-Information C203.0 DCC arrive new
2013-02-20 16:03:47 7-Information C202.0 DCC depart old
2013-02-20 15:51:34 7-Information C203.0 DCC arrive new
2013-02-20 15:51:29 7-Information C202.0 DCC depart old
2013-02-20 15:15:18 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
2013-02-20 15:06:03 7-Information C203.0 DCC arrive new
2013-02-20 15:05:58 7-Information C202.0 DCC depart old
2013-02-20 15:01:25 7-Information C203.0 DCC arrive new

Re: [NV] Cox Internet continually dropping in Las Vegas area

Wed, 20 Feb 2013 13:22:45 EDT

CoxVegas posted : Alan A,

I asked what was going on with your ticket I put in for you. On 2/11 our folks called you and then called again on 2/12 to set up a trouble call. Our technician visited your house 2/13 to troubleshoot and was sent away by someone at your door, saying everything was fine and the tech was no longer needed, and your trouble ticket was cancelled.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Tue, 19 Feb 2013 13:28:14 EDT

acid343211 posted :

said by Alan A:

Internet drops randomly and occurs daily. It seems to happen more often around 3:00 PM and 12:00 AM-3:00 AM. When the Internet goes out, the US light goes out and blinks, and then the Internet light goes out. It does not come back until I hit the restart switch on the back of the modem. What's the deal here?

Modem model is SBV5220 and the router is F9K1103 v1.

Call the Billing office up Request/no demand a Credit on your cable bill youre paying for these Services after all, that's what i did when i had issues with my internet why pay $70 per month i said to myself when i had the issues like yours.
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Re: [NV] Cox Internet continually dropping in Las Vegas area

Tue, 19 Feb 2013 00:20:46 EDT

Optimus2357 posted : Looks like its a issue with noise on one of the upstream channels.

Critical C206.0 DCC aborted unable to communicate on new upstream channel

Do you know how to check your signal levels? Should be available on 192.168.100.1. What I think would be helpful to record is the Upstream frequency being used each time you have a problem, and the time you have the problem. Also, maybe try putting the modem on the line where it first enters the house? If you still have a issue there, that rules out any inside wiring.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Tue, 19 Feb 2013 00:13:05 EDT

Alan A posted : 2013-02-18 21:11:59 7-Information C203.0 DCC arrive new
2013-02-18 21:11:53 7-Information C202.0 DCC depart old
2013-02-18 21:11:30 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-18 21:11:29 7-Information B401.0 Authorized
2013-02-18 21:11:27 5-Warning C04.1 rgstToD request sent - Response received
2013-02-18 21:11:09 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-18 21:11:09 3-Critical U02.0 UCD invalid or channel unusable
2013-02-18 21:10:50 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-18 21:10:42 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-18 21:10:34 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-18 21:10:32 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-18 21:10:19 7-Information C202.0 DCC depart old
2013-02-18 20:37:25 7-Information C203.0 DCC arrive new
2013-02-18 20:37:20 7-Information C202.0 DCC depart old
2013-02-18 19:49:51 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-18 19:49:50 7-Information B401.0 Authorized

Re: [NV] Cox Internet continually dropping in Las Vegas area

Mon, 18 Feb 2013 14:14:49 EDT

Alan A posted : 2013-02-18 11:10:26 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-18 11:10:25 7-Information B401.0 Authorized
2013-02-18 11:10:23 5-Warning C04.1 rgstToD request sent - Response received
2013-02-18 11:10:03 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-18 11:10:03 3-Critical U02.0 UCD invalid or channel unusable
2013-02-18 11:10:03 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-18 11:09:33 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:32 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:31 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:30 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:29 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:28 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:27 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:26 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:25 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:24 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:23 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:22 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:21 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:20 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:19 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:18 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-18 11:09:16 7-Information C202.0 DCC depart old
2013-02-18 11:05:47 7-Information C203.0 DCC arrive new
2013-02-18 11:05:41 7-Information C202.0 DCC depart old
2013-02-18 09:23:33 7-Information C203.0 DCC arrive new
2013-02-18 09:23:28 7-Information C202.0 DCC depart old
2013-02-18 08:48:43 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
2013-02-18 08:19:51 7-Information C203.0 DCC arrive new
2013-02-18 08:19:46 7-Information C202.0 DCC depart old
2013-02-17 23:10:18 7-Information C203.0 DCC arrive new

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sun, 17 Feb 2013 17:54:28 EDT

Alan A posted : 2013-02-17 14:50:56 7-Information C203.0 DCC arrive new
2013-02-17 14:50:51 7-Information C202.0 DCC depart old
2013-02-17 14:50:32 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-17 14:50:31 7-Information B401.0 Authorized
2013-02-17 14:50:29 5-Warning C04.1 rgstToD request sent - Response received
2013-02-17 14:50:14 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-17 14:50:14 3-Critical U02.0 UCD invalid or channel unusable
2013-02-17 14:50:07 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 14:49:44 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 14:49:39 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 14:49:33 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 14:49:20 7-Information C202.0 DCC depart old
2013-02-17 12:18:45 7-Information C203.0 DCC arrive new
2013-02-17 12:18:40 7-Information C202.0 DCC depart old
2013-02-17 12:10:59 7-Information B401.0 Authorized
2013-02-17 12:10:49 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-17 12:10:46 5-Warning C04.1 rgstToD request sent - Response received
2013-02-17 12:10:33 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:10:22 3-Critical U02.0 UCD invalid or channel unusable
2013-02-17 12:10:13 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-17 12:10:13 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-17 12:09:43 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:42 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:39 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:36 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:34 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:33 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:32 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-17 12:09:32 3-Critical R02.0 No Ranging Response received - T3 time-out

Still happening.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Thu, 14 Feb 2013 08:12:12 EDT

CoxTech1 posted : Probably not a CMTS issue otherwise many thousands of others would be experiencing problems. Upstream ingress/noise is a more likely explanation although a failed modem is also possible. A technician would be able to help determine what could be going on.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Wed, 13 Feb 2013 16:33:04 EDT

HeinePaul posted : Yeah, I've recently been given the "it must be your hardware inside the house.. it's not us" line by "Christopher" at Cox Support.

I'm guessing Cox is having trouble with the upstream my neighborhood is given, and as it is intermittent and mostly daytime. Amazing how those cable crimps keep such regular hours, huh?

Without their assistance, and despite the misdirection, I've noted:
the Docsis 3.0 cable modem tries to communicate with CMTS (10.65.0.1) with a MAC of MAC=64:00:f1:40:38:6a, it craps out.. but almost only between 11am and 8pm.

Here's what today has been like. What a joy...

Jan 01 1970 00:00:14 6-Notice Cable Modem Reboot due to T4 timeout ;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:16 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:16 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:16 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:01 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:01 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:09:01 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:06:01 3-Critical T05.0 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 11:03:10 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 10:12:37 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:14 6-Notice Cable Modem Reboot due to power reset ;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 09:51:26 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:39 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:14 6-Notice Cable Modem Reboot due to power reset ;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 09:49:29 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 09:38:55 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:56 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:14 6-Notice Cable Modem Reboot from GUI/Configuration page ;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Feb 13 2013 09:37:09 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=00:22:10:2c:17:52;CMTS-MAC=64:00:f1:40:38:6a;CM-QOS=1.1;CM-VER=3.0;

My guess is the CMTS is failing and rebooting, or the filter built into the CMTS is improperly functioning.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Mon, 11 Feb 2013 18:14:07 EDT

anon posted :

said by Alan A:

What's a coax and a splitter?

Coax is the wire that cable signals run on.

»en.wikipedia.org/wiki/Coaxial_cable

A splitter splits that cable signal for multiple devices...

»www.ellies.co.za/assets/images/T···_out.jpg

Google is your friend!

Re: [NV] Cox Internet continually dropping in Las Vegas area

Mon, 11 Feb 2013 17:41:02 EDT

Alan A posted : 2013-02-11 14:39:24 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-11 14:39:23 7-Information B401.0 Authorized
2013-02-11 14:39:21 5-Warning C04.1 rgstToD request sent - Response received
2013-02-11 14:39:12 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:39:02 3-Critical U01.0 No UCD's Received - Timeout
2013-02-11 14:38:39 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-11 14:38:39 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-11 14:38:09 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:38:08 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:38:05 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:38:03 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:38:01 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:38:00 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:37:58 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:37:58 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-11 14:37:57 4-Error C401.0 DCC-ACK not received
2013-02-11 14:37:57 7-Information C203.0 DCC arrive new
2013-02-11 14:37:57 7-Information C203.0 DCC arrive new
2013-02-11 14:37:56 7-Information C203.0 DCC arrive new
2013-02-11 14:37:56 7-Information C203.0 DCC arrive new
2013-02-11 14:37:55 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-11 14:37:54 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-11 14:37:53 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-11 14:37:52 7-Information C202.0 DCC depart old
2013-02-11 14:35:54 7-Information C203.0 DCC arrive new
2013-02-11 14:35:49 7-Information C202.0 DCC depart old
2013-02-11 14:32:50 7-Information C203.0 DCC arrive new
2013-02-11 14:32:45 7-Information C202.0 DCC depart old
2013-02-11 14:31:48 7-Information C203.0 DCC arrive new
2013-02-11 14:31:43 7-Information C202.0 DCC depart old
2013-02-11 14:30:47 7-Information C203.0 DCC arrive new
2013-02-11 14:30:42 7-Information C202.0 DCC depart old
2013-02-11 14:29:46 7-Information C203.0 DCC arrive new
2013-02-11 14:29:41 7-Information C202.0 DCC depart old
2013-02-11 14:28:44 7-Information C203.0 DCC arrive new
2013-02-11 14:28:39 7-Information C202.0 DCC depart old
2013-02-11 14:27:43 7-Information C203.0 DCC arrive new
2013-02-11 14:27:38 7-Information C202.0 DCC depart old

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sun, 10 Feb 2013 23:42:26 EDT

Alan A posted : 2013-02-10 20:41:17 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 20:41:16 7-Information B401.0 Authorized
2013-02-10 20:41:14 5-Warning C04.1 rgstToD request sent - Response received
2013-02-10 20:41:02 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:40:55 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:40:47 3-Critical U02.0 UCD invalid or channel unusable
2013-02-10 20:40:35 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-10 20:40:35 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-10 20:40:05 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:40:04 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:40:01 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:59 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:57 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:55 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:54 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:54 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 20:39:53 4-Error C401.0 DCC-ACK not received
2013-02-10 20:39:53 7-Information C203.0 DCC arrive new
2013-02-10 20:39:53 7-Information C203.0 DCC arrive new
2013-02-10 20:39:52 7-Information C203.0 DCC arrive new
2013-02-10 20:39:52 7-Information C203.0 DCC arrive new
2013-02-10 20:39:51 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 20:39:50 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 20:39:49 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 20:39:48 7-Information C202.0 DCC depart old
2013-02-10 20:38:51 7-Information C203.0 DCC arrive new
2013-02-10 20:38:46 7-Information C202.0 DCC depart old
2013-02-10 20:29:32 7-Information C203.0 DCC arrive new
2013-02-10 20:29:27 7-Information C202.0 DCC depart old
2013-02-10 20:20:45 7-Information C203.0 DCC arrive new
2013-02-10 20:20:40 7-Information C202.0 DCC depart old
2013-02-10 18:17:26 7-Information C203.0 DCC arrive new
2013-02-10 18:17:21 7-Information C202.0 DCC depart old
2013-02-10 18:06:09 7-Information C203.0 DCC arrive new

What's a coax and a splitter?

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sun, 10 Feb 2013 19:53:12 EDT

CoxVegas posted :

said by firerx:

It's been doing the same this here in West Phoenix. I starting to get perturbed. :( :(

T3 errors are always very localized types of problems - they can't go any further than your node, and usually are more localized than even that. If you're getting a ton of T3s, check your local cabling, or call in to have a technician come out, measure your line for signal and noise, and if found, correct it.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sun, 10 Feb 2013 19:51:48 EDT

CoxVegas posted :

said by Alan A:

Oh my god PLEASE fix this. I'm dropping in a tournament.

PM sent regarding getting someone out to your house to take a look, but the problem does seem localized to your location (no one else on your street is having the number of T3s you're seeing).

Your levels are good, which leads me to believe some noise is creeping in somewhere. Do you have any splitters on your modem without something plugged in on the other leg? Unshielded (or poorly shielded) coax in the runs? Anything along those lines?

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sun, 10 Feb 2013 19:01:29 EDT

firerx posted : It's been doing the same this here in West Phoenix. I starting to get perturbed. :( :(

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sun, 10 Feb 2013 17:53:58 EDT

Alan A posted : 013-02-10 14:53:22 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 14:53:21 7-Information B401.0 Authorized
2013-02-10 14:53:19 5-Warning C04.1 rgstToD request sent - Response received
2013-02-10 14:53:00 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:52:50 3-Critical U02.0 UCD invalid or channel unusable
2013-02-10 14:52:37 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-10 14:52:37 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-10 14:52:07 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:52:06 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:52:03 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:52:01 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:51:59 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:51:58 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:51:57 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:51:56 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 14:51:56 4-Error C401.0 DCC-ACK not received
2013-02-10 14:51:55 7-Information C203.0 DCC arrive new
2013-02-10 14:51:55 7-Information C203.0 DCC arrive new
2013-02-10 14:51:55 7-Information C203.0 DCC arrive new
2013-02-10 14:51:54 7-Information C203.0 DCC arrive new
2013-02-10 14:51:54 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 14:51:53 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 14:51:52 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 14:51:50 7-Information C202.0 DCC depart old
2013-02-10 14:46:19 7-Information C203.0 DCC arrive new
2013-02-10 14:46:14 7-Information C202.0 DCC depart old
2013-02-10 14:37:05 7-Information C203.0 DCC arrive new
2013-02-10 14:37:00 7-Information C202.0 DCC depart old
2013-02-10 14:09:29 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 14:09:28 7-Information B401.0 Authorized
2013-02-10 14:09:26 5-Warning C04.1 rgstToD request sent - Response received

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sun, 10 Feb 2013 16:47:25 EDT

Alan A posted : 2013-02-10 13:46:08 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 13:46:07 7-Information B401.0 Authorized
2013-02-10 13:46:05 5-Warning C04.1 rgstToD request sent - Response received
2013-02-10 13:45:56 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:45:56 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:45:47 3-Critical U02.0 UCD invalid or channel unusable
2013-02-10 13:45:34 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-10 13:45:34 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-10 13:45:04 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:45:03 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:45:00 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:44:58 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:44:56 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:44:55 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:44:54 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:44:53 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:44:53 4-Error C401.0 DCC-ACK not received
2013-02-10 13:44:52 7-Information C203.0 DCC arrive new
2013-02-10 13:44:52 7-Information C203.0 DCC arrive new
2013-02-10 13:44:52 7-Information C203.0 DCC arrive new
2013-02-10 13:44:52 7-Information C203.0 DCC arrive new
2013-02-10 13:44:51 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 13:44:50 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 13:44:49 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 13:44:47 7-Information C202.0 DCC depart old
2013-02-10 13:44:21 7-Information C203.0 DCC arrive new
2013-02-10 13:44:16 7-Information C202.0 DCC depart old
2013-02-10 13:43:50 7-Information C203.0 DCC arrive new
2013-02-10 13:43:45 7-Information C202.0 DCC depart old
2013-02-10 13:43:19 7-Information C203.0 DCC arrive new
2013-02-10 13:43:14 7-Information C202.0 DCC depart old
2013-02-10 13:42:08 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 13:42:07 7-Information B401.0 Authorized
2013-02-10 13:42:05 5-Warning C04.1 rgstToD request sent - Response received

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sun, 10 Feb 2013 16:43:45 EDT

Alan A posted : 2013-02-10 13:43:19 7-Information C203.0 DCC arrive new
2013-02-10 13:43:14 7-Information C202.0 DCC depart old
2013-02-10 13:42:08 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 13:42:07 7-Information B401.0 Authorized
2013-02-10 13:42:05 5-Warning C04.1 rgstToD request sent - Response received
2013-02-10 13:41:53 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:41:48 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:41:39 3-Critical U02.0 UCD invalid or channel unusable
2013-02-10 13:41:29 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-10 13:41:29 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-10 13:40:59 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:40:58 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:40:55 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:40:53 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:40:51 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:40:50 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:40:49 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:40:48 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:40:48 4-Error C401.0 DCC-ACK not received
2013-02-10 13:40:47 7-Information C203.0 DCC arrive new
2013-02-10 13:40:47 7-Information C203.0 DCC arrive new
2013-02-10 13:40:47 7-Information C203.0 DCC arrive new
2013-02-10 13:40:46 7-Information C203.0 DCC arrive new
2013-02-10 13:40:46 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 13:40:45 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 13:40:44 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 13:40:42 7-Information C202.0 DCC depart old
2013-02-10 13:40:17 7-Information C203.0 DCC arrive new
2013-02-10 13:40:12 7-Information C202.0 DCC depart old
2013-02-10 13:35:13 7-Information C203.0 DCC arrive new
2013-02-10 13:35:07 7-Information C202.0 DCC depart old
2013-02-10 13:34:48 7-Information B401.0 Authorized
2013-02-10 13:34:38 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 13:34:35 5-Warning C04.1 rgstToD request sent - Response received

It keeps fucking going. 10 times in the last 10 minutes.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sun, 10 Feb 2013 16:36:37 EDT

Alan A posted : 2013-02-10 13:35:13 7-Information C203.0 DCC arrive new
2013-02-10 13:35:07 7-Information C202.0 DCC depart old
2013-02-10 13:34:48 7-Information B401.0 Authorized
2013-02-10 13:34:38 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 13:34:35 5-Warning C04.1 rgstToD request sent - Response received
2013-02-10 13:34:14 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:34:13 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:34:01 3-Critical U02.0 UCD invalid or channel unusable
2013-02-10 13:33:51 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-10 13:33:51 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-10 13:33:21 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:33:20 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:33:17 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:33:15 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:33:12 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:33:11 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:33:10 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:33:10 3-Critical R02.0 No Ranging Response received - T3 time-out
2013-02-10 13:33:09 4-Error C401.0 DCC-ACK not received
2013-02-10 13:33:09 7-Information C203.0 DCC arrive new
2013-02-10 13:33:09 7-Information C203.0 DCC arrive new
2013-02-10 13:33:08 7-Information C203.0 DCC arrive new
2013-02-10 13:33:08 7-Information C203.0 DCC arrive new
2013-02-10 13:33:07 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 13:33:06 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 13:33:05 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-10 13:33:04 7-Information C202.0 DCC depart old
2013-02-10 13:32:07 7-Information C203.0 DCC arrive new
2013-02-10 13:32:02 7-Information C202.0 DCC depart old
2013-02-10 13:31:36 7-Information C203.0 DCC arrive new
2013-02-10 13:31:31 7-Information C202.0 DCC depart old
2013-02-10 13:30:52 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-10 13:30:51 7-Information B401.0 Authorized
2013-02-10 13:30:49 5-Warning C04.1 rgstToD request sent - Response received

Oh my god PLEASE fix this. I'm dropping in a tournament.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Thu, 07 Feb 2013 18:50:41 EDT

Alan A posted : I did send it three weeks ago. Look in your PM box and find the date.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Thu, 07 Feb 2013 05:21:31 EDT

CoxVegas posted :

said by Alan A:

Can you please fucking fix this problem? I'm fed up with this shit. It happens EVERY DAY, CONSTANTLY, ALL THE TIME. IT'S A PAIN TO DEAL WITH. I can't get through a single god damn game without it dropping and reconnecting. It's god fucking awful.

Please reply to the PM I sent you 3 weeks ago asking for information.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Wed, 06 Feb 2013 23:55:56 EDT

Alan A posted : 2013-02-06 20:43:31 7-Information C203.0 DCC arrive new
2013-02-06 20:43:26 7-Information C202.0 DCC depart old
2013-02-06 20:41:58 7-Information C203.0 DCC arrive new
2013-02-06 20:41:53 7-Information C202.0 DCC depart old
2013-02-06 20:37:57 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-06 20:37:56 7-Information B401.0 Authorized
2013-02-06 20:37:54 5-Warning C04.1 rgstToD request sent - Response received
2013-02-06 20:37:35 3-Critical C206.0 DCC aborted unable to communicate on new upstream channel
2013-02-06 20:37:35 3-Critical U02.0 UCD invalid or channel unusable
2013-02-06 20:37:35 3-Critical R04.0 Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2013-02-06 20:37:05 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:37:04 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:37:02 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:37:01 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:37:00 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:59 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:58 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:57 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:56 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:55 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:54 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:53 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:52 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:51 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:50 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:49 3-Critical R05.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-06 20:36:47 7-Information C202.0 DCC depart old
2013-02-06 20:32:20 7-Information C203.0 DCC arrive new
2013-02-06 20:32:15 7-Information C202.0 DCC depart old
2013-02-06 20:27:47 7-Information C203.0 DCC arrive new
2013-02-06 20:27:42 7-Information C202.0 DCC depart old
2013-02-06 20:26:16 7-Information C203.0 DCC arrive new
2013-02-06 20:26:11 7-Information C202.0 DCC depart old
2013-02-06 20:18:43 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-06 20:18:42 7-Information B401.0 Authorized
2013-02-06 20:18:40 5-Warning C04.1 rgstToD request sent - Response received

Can you please fucking fix this problem? I'm fed up with this shit. It happens EVERY DAY, CONSTANTLY, ALL THE TIME. IT'S A PAIN TO DEAL WITH. I can't get through a single god damn game without it dropping and reconnecting. It's god fucking awful.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sat, 22 Dec 2012 01:41:30 EDT

Alan A posted : Sent it to you.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Fri, 21 Dec 2012 21:24:20 EDT

CoxVegas posted : DCC = Downstream Channel Change - your modem is shifting to a new channel for load balancing, and is something that was fixed in DOCSIS 3 (by virtue of doing the channel bonding, you're never reliant on a single channel at a time).

If you want to PM me your cable MAC, I can see if there's any reason you're getting those more than usual, but a few times a day, especially in the evening when the channels are busiest, are Just Going To Happen.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Fri, 21 Dec 2012 21:11:23 EDT

Alan A posted : Found out that it lags whenever this happens:

2012-12-21 18:00:45 7-Information C203.0 DCC arrive new
2012-12-21 18:00:40 7-Information C202.0 DCC depart old

Results from googling this says it's because the modem is DOCSIS 2

Re: [NV] Cox Internet continually dropping in Las Vegas area

Thu, 20 Dec 2012 21:45:05 EDT

Alan A posted : Still occurring. It dropped 5+ times in a 30 minute period. This makes gaming hell.

2012-12-20 18:36:297-InformationC203.0DCC arrive new2012-12-20 18:36:247-InformationC202.0DCC depart old2012-12-20 18:24:137-InformationC203.0DCC arrive new2012-12-20 18:24:087-InformationC202.0DCC depart old2012-12-20 18:22:196-NoticeI401.0TLV-11 - unrecognized OID2012-12-20 18:22:187-InformationB401.0Authorized2012-12-20 18:22:165-WarningC04.1rgstToD request sent - Response received2012-12-20 18:22:093-CriticalR02.0No Ranging Response received - T3 time-out2012-12-20 18:22:083-CriticalR02.0No Ranging Response received - T3 time-out2012-12-20 18:22:003-CriticalU02.0UCD invalid or channel unusable2012-12-20 18:21:503-CriticalC206.0DCC aborted unable to communicate on new upstream channel2012-12-20 18:21:503-CriticalR04.0Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout2012-12-20 18:21:203-CriticalR02.0No Ranging Response received - T3 time-out2012-12-20 18:21:193-CriticalR02.0No Ranging Response received - T3 time-out2012-12-20 18:21:163-CriticalR02.0No Ranging Response received - T3 time-out2012-12-20 18:21:143-CriticalR02.0No Ranging Response received - T3 time-out2012-12-20 18:21:123-CriticalR02.0No Ranging Response received - T3 time-out2012-12-20 18:21:113-CriticalR02.0No Ranging Response received - T3 time-out2012-12-20 18:21:103-CriticalR02.0No Ranging Response received - T3 time-out2012-12-20 18:21:093-CriticalR02.0No Ranging Response received - T3 time-out2012-12-20 18:21:094-ErrorC401.0DCC-ACK not received2012-12-20 18:21:097-InformationC203.0DCC arrive new2012-12-20 18:21:097-InformationC203.0DCC arrive new2012-12-20 18:21:087-InformationC203.0DCC arrive new2012-12-20 18:21:087-InformationC203.0DCC arrive new2012-12-20 18:21:073-CriticalR05.0Started Unicast Maintenance Ranging - No Response received - T3 time-out2012-12-20 18:21:063-CriticalR05.0Started Unicast Maintenance Ranging - No Response received - T3 time-out2012-12-20 18:21:053-CriticalR05.0Started Unicast Maintenance Ranging - No Response received - T3 time-out2012-12-20 18:21:047-InformationC202.0DCC depart old2012-12-20 18:11:547-InformationC203.0DCC arrive new2012-12-20 18:11:497-InformationC202.0DCC depart old2012-12-20 18:01:067-InformationC203.0DCC arrive new2012-12-20 18:01:017-InformationC202.0DCC depart old2012-12-20 17:15:517-InformationC203.0DCC arrive new2012-12-20 17:15:467-InformationC202.0DCC depart old2012-12-20 16:38:477-InformationC203.0DCC arrive new2012-12-20 16:38:427-InformationC202.0DCC depart old2012-12-20 16:35:516-NoticeI401.0TLV-11 - unrecognized OID

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sat, 08 Dec 2012 10:50:42 EDT

CoxVegas posted : Derek, PM me your modem MAC and I'll take a look.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sat, 08 Dec 2012 03:24:05 EDT

derek7 posted : I came to dslreports tonight to learn whether regular T3 errors were common. Apparently they're not a good sign. Here's what I get:

No Ranging Response received - T3 time-out;CM-MAC=00:22:[snip];CMTS-MAC=64:00:[snip];CM-QOS=1.1;CM-VER=3.0;

Yesterday, those were coming several times an hour, according to the logs. I've had 2 in the last 30 minutes. I also get:

SYNC Timing Synchronization failure - Loss of Sync
Lost MDD Timeout
Cable Modem Reboot due to MDD Loss
TLV-11 - unrecognized OID

A tech was here two days ago because we had gone completely dark. Now we're back online, but the error & reboot cycles are more frequent than before. Could my modem be faulty?

Downstream SNR: 37dB
Downstream Power Level: -1dBmV
Upstream Power Level: 46dBmV

Re: [NV] Cox Internet continually dropping in Las Vegas area

Tue, 04 Dec 2012 12:47:01 EDT

macbookproi5 posted : I also live here in Vegas. I don't know if the modem is the one that's causing the problem here. Initially when I signed up with COX 3 years ago. I had to purchase a refurbished modem from them. It was also a Motorola Surfboard. This modem would give me inconsistent connection. When I changed my modem into a linkys cm100. All of a sudden the connection became more stable.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Mon, 26 Nov 2012 10:05:47 EDT

CoxVegas posted : How... irritating. That's a LOT of T3s.

Can you PM me your contact name and phone number - I'm going to escalate this internally, and people's information on their accounts seems frequently wrong. :)

Re: [NV] Cox Internet continually dropping in Las Vegas area

Fri, 23 Nov 2012 20:57:30 EDT

Alan A posted : It's gotten much, much worse. My modem's crashed three times in the past thirty minutes (5:57 PM). This is really getting old.

[att=1]

Modem Log:

2012-11-23 19:24:407-InformationC203.0DCC arrive new2012-11-23 19:24:357-InformationC202.0DCC depart old2012-11-23 19:22:186-NoticeI401.0TLV-11 - unrecognized OID2012-11-23 19:22:177-InformationB401.0Authorized2012-11-23 19:22:155-WarningC04.1rgstToD request sent - Response received2012-11-23 19:22:053-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:21:563-CriticalU02.0UCD invalid or channel unusable2012-11-23 19:21:453-CriticalC206.0DCC aborted unable to communicate on new upstream channel2012-11-23 19:21:453-CriticalR04.0Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout2012-11-23 19:21:153-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:21:143-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:21:113-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:21:093-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:21:073-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:21:063-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:21:053-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:21:043-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:21:034-ErrorC401.0DCC-ACK not received2012-11-23 19:21:037-InformationC203.0DCC arrive new2012-11-23 19:21:037-InformationC203.0DCC arrive new2012-11-23 19:21:037-InformationC203.0DCC arrive new2012-11-23 19:21:027-InformationC203.0DCC arrive new2012-11-23 19:21:013-CriticalR05.0Started Unicast Maintenance Ranging - No Response received - T3 time-out2012-11-23 19:21:003-CriticalR05.0Started Unicast Maintenance Ranging - No Response received - T3 time-out2012-11-23 19:20:593-CriticalR05.0Started Unicast Maintenance Ranging - No Response received - T3 time-out2012-11-23 19:20:587-InformationC202.0DCC depart old2012-11-23 19:18:297-InformationC203.0DCC arrive new2012-11-23 19:18:247-InformationC202.0DCC depart old2012-11-23 19:08:147-InformationC203.0DCC arrive new2012-11-23 19:08:097-InformationC202.0DCC depart old2012-11-23 19:02:113-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:02:093-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:02:073-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:02:063-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:02:053-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:02:053-CriticalR02.0No Ranging Response received - T3 time-out2012-11-23 19:02:044-ErrorC401.0DCC-ACK not received2012-11-23 19:02:047-InformationC203.0DCC arrive new2012-11-23 19:02:047-InformationC203.0DCC arrive new2012-11-23 19:02:037-InformationC203.0DCC arrive new2012-11-23 19:02:037-InformationC203.0DCC arrive new2012-11-23 19:02:023-CriticalR05.0Started Unicast Maintenance Ranging - No Response received - T3 time-out2012-11-23 19:02:013-CriticalR05.0Started Unicast Maintenance Ranging - No Response received - T3 time-out2012-11-23 19:02:003-CriticalR05.0Started Unicast Maintenance Ranging - No Response received - T3 time-out2012-11-23 19:01:597-InformationC202.0DCC depart old2012-11-23 18:43:057-InformationC203.0DCC arrive new

Re: [NV] Cox Internet continually dropping in Las Vegas area

Tue, 06 Nov 2012 17:52:33 EDT

Alan A posted : Modem went down at 2:51 PM

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sat, 03 Nov 2012 06:02:36 EDT

WrEcK6 posted : Running into upload outage in my area on my Motorola SB5120(only model that works on my part of the line for some reason). It's been happening around 11am-2pm and 10pm-2am give or take some time over the past couple days.My downstream seems to be fine but, my upload is non-existent(I would post the speedtest.net but, upload won't go.) I've tried tests both on and off my D-link DIR-645 router with no difference. At most I can only upload small images and in video games my position doesn't update quickly and rubber bands like crazy.

Re: [NV] Cox Internet continually dropping in Las Vegas area

Sat, 03 Nov 2012 01:53:28 EDT

Alan A posted : The modem went out at 10:26 PM and then booted back up at 10:28 PM. The TEL 1 light began flashing afterwards (it's usually consistently lit).

Re: [NV] Cox Internet continually dropping in Las Vegas area

Thu, 01 Nov 2012 22:50:22 EDT

Alan A posted : Getting lag spikes at 7:45 PM

EDIT: I just did a speedtest. It's slower than it usually is at night.