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SESnut

join:2000-03-06
Flushing, NY

modem event log

Does anyone know what these event log lines mean?

Fri Nov 23 13:08:07 2012 Error (4) ToD request sent- No Response received;CM-MAC=00:
Fri Nov 23 08:57:22 2012 Warning (5) TEK Invalid - Invalid Key Sequence Number



hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:11

What issues are you having?

Hob


SESnut

join:2000-03-06
Flushing, NY
reply to SESnut

slow internet



hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:11

The messages have nothing to do with any speed issues.
What modem do you have?

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson


SESnut

join:2000-03-06
Flushing, NY

rca dcm 315


Fleeced

join:2012-10-06
kudos:2
reply to SESnut

Have you run a speedtest (speedtest.net) yet?


Bigman397

join:2012-11-25
Lincoln, NE
reply to SESnut

DCM315 is ancient and it is very unlikely TWC has upgrade configs built for that modem. I would seek out a newer supported modem from your local office, its going to be what TWC suggests anyway.