dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
27
share rss forum feed

ski93

join:2005-02-14
Northwood, NH
reply to pandora

Re: [Business] Main electric being changed to underground condui

Once the conduit is buried and local inspector has approved it's installation, use your shop vac to suck through bailing twine or heavy duty string or rope..You never know what tech you will get on installation day, the guy who will be helpful or the guy who's a douche and won't do shit...So don't chance it...Call Comcast and simply tell them you want to schedule a DROP WORK/ SRO (service request order) That costs you nothing...Not a relocate / re-install drop, they will charge 49.99 if you use those terms...If they ask why you need the drop replaced, make something up, like a tree came down on the drop and your services have been effected..Use your imagination...lol
Push for a time frame and not an open ended order..That way you know it will not get pushed off by any tech that ends up with the job..When he arrives offer to help pull the cable through the pipe , this keeps the installer in a good mood and he wont change the order to a chargible call on you...
Let Comcast provide the coaxial cable, because they will use if they do it correctly armor plated or plenum underground cable...If coaxial drop is under 125 feet RG-6u will be fine...Anything over that urge the tech to use rg-11u just to make sure signal is not marginal...Every Comcast region is different when it comes to signal out of the tap at the street..You follow these steps and you will make the installation process smooth...Post your results let us all know how it goes...


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage

1 recommendation

said by ski93:

Call Comcast and simply tell them you want to schedule a DROP WORK/ SRO (service request order) That costs you nothing...Not a relocate / re-install drop, they will charge 49.99 if you use those terms...If they ask why you need the drop replaced, make something up, like a tree came down on the drop and your services have been effected..Use your imagination...lol

This is a prime example of why so many service providers have an adversarial attitude toward their customers.

said by ski93:

When he arrives offer to help pull the cable through the pipe , this keeps the installer in a good mood and he wont change the order to a chargible call on you...

Of course, if you hadn't lied to him in the first place, the installer might not be in a bad mood.

said by ski93:

Let Comcast provide the coaxial cable, because they will use if they do it correctly armor plated or plenum underground cable...If coaxial drop is under 125 feet RG-6u will be fine...Anything over that urge the tech to use rg-11u just to make sure signal is not marginal...

Just what every tech loves...a customer who tries to tell him how to do his job.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

rody_44
Premium
join:2004-02-20
Quakertown, PA
Not to mention does anyone actually use armour plated cable anymore. Armour plated is crap and plenum WTF would you need plenum cable in conduit for? Do they even make underground plenum cable? Armour plated was for direct bury and sucks.


Wayne99021
Premium
join:2004-12-28
Mead, WA
kudos:1
My thought exactly about the plenum cable.
I have used miles of that stuff all in air return ceilings, but damn sure not in a conduit.


beachintech
There's sand in my tool bag
Premium
join:2008-01-06
kudos:5
reply to ski93
said by ski93:

Once the conduit is buried and local inspector has approved it's installation, use your shop vac to suck through bailing twine or heavy duty string or rope..You never know what tech you will get on installation day, the guy who will be helpful or the guy who's a douche and won't do shit...So don't chance it...Call Comcast and simply tell them you want to schedule a DROP WORK/ SRO (service request order) That costs you nothing...Not a relocate / re-install drop, they will charge 49.99 if you use those terms...If they ask why you need the drop replaced, make something up, like a tree came down on the drop and your services have been effected..Use your imagination...lol
Push for a time frame and not an open ended order..That way you know it will not get pushed off by any tech that ends up with the job..When he arrives offer to help pull the cable through the pipe , this keeps the installer in a good mood and he wont change the order to a chargible call on you...
Let Comcast provide the coaxial cable, because they will use if they do it correctly armor plated or plenum underground cable...If coaxial drop is under 125 feet RG-6u will be fine...Anything over that urge the tech to use rg-11u just to make sure signal is not marginal...Every Comcast region is different when it comes to signal out of the tap at the street..You follow these steps and you will make the installation process smooth...Post your results let us all know how it goes...

125'+ rg-11?! lol. You must not work for comcast.
--
Ex-Tech at the Beach.
I speak for myself, not my former employer.