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Sakki54

join:2012-11-20
Tyler, TX
reply to shelby10763

Re: [Connectivity] Terrible Ping during downloads/games

Yes. It'll do this router or not.


shelby10763

join:2005-03-12
Greenville, NC
In my experiences, it sounds like it could be a network issue. You'll need to call in for them to come out to troubleshoot the issue.


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
Run a smokeping for a couple days to gather up some info

Sakki54

join:2012-11-20
Tyler, TX
»/r3/smokeping.···8848e7a4

Normally it's better than 100ms, and I'm assuming NY is having problems?


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
Reviews:
·Suddenlink
The actual average ping doesn't matter so much in the smokeping. What you are looking for in your case is evidence that you have a congested node (or other problem on the cable side). If you watch the times when your pings start to spike, you'll notice that it's "prime time", or when everyone else is getting on.

See if you can get SDL3Tech here on the forums to look into it for you. Possible it could be a network setting issue.
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