I agree acros the board with what you say! My connection has been off and on for the last 2 weeks. They say its an alignment problem.
Great, send someone out!
Oh, it'll cost you the labor, which is $125.
What if its your equipment?
Oh, it'll cost you the labor, which is $125.
So, what they're saying is, they're a bait and switch company where they sell you a nice speedy connection at first, then degrad it just in time to push gen4.
DON'T USE HUGHESNET!!