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Local Incoming Calls

I bought the Magic Jack & a local Canadian# (Halifax,NS) but was shocked to find out that anyone calling me had to pay long distance even though they had Halifax#s. After contacting customer support I was told that they had to pay long distance because the exchage#s were differant from the one assigned by Magic Jack even though they were all Halifax#s. That is rediculous !!!!! my next door neighbor has to pay long distance to call me !!!! I wouldn't have anyone calling me any more. I RETURNED THE EQUIPMENT back to the store & I would not recommend this to anyone. Sucks because I really wanted to dump the local phone company.