said by BA:thank you so much will try
The title of this screen is "Begin Update."
The blue button on the left side says "Update Method 1." The red text below the button indicates that this is the normal update method.
The blue button on the right side says "Update Method 2." The red text below the button indicates this is the alternate method. Use this method if the device does not power on, is unable to connect to the computer, or some other problem.
1. Hold power button for 7 seconds
2. Hold the M button and insert USB cable (continue to hold button)
3. While holding M button, press and release the power button 5 times. Then connect USB cable to computer.
Red box with gears reads "Firmware Update." Caption says, "Single click to update firmware."
Dialog box reads "Updating the firmware may result in loss of data. Be sure to backup your data before clicking Yes." The red box is around the "Yes" button. Caption reads "Single click 'Yes.'"
Professor says something along the lines of "you only need to follow these instructions if you are updating the device for the first time."
Red box says "Update successful." Caption says, "When complete, this will say 'Update Successful.'"