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ajdambra

join:2009-01-24
Mount Pocono, PA
reply to Smith6612

Re: [speed/latency] Downstream sync OK, speed test says otherwis

Hi Smith -- Thanks for your reply. Yes, I've checked the speed on this server at different times, and the numbers are pretty much the same, including the latency.

What should be my next step? Should I do a tracert the get the DNS & IP address of the edge router? Then post in Verizon Direct?

Thanks again - AJD



Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:24

Next step would be to just ask the Verizon Direct forum about this. When they ask for some information from you so they can figure out what your circuit is they should be able to find out what router you're on.


ajdambra

join:2009-01-24
Mount Pocono, PA

Hi Smith -- I posted to the Verizon Direct forum a week ago, and my post is still unanswered. I notice that you are very active on Verizon's forums. If I were to send a private message in Verizon's forum environment to request support, to whom should I address the message?

Thanks -- AJD