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Smith6612
MVM
join:2008-02-01
North Tonawanda, NY

Smith6612 to ajdambra

MVM

to ajdambra

Re: [speed/latency] Downstream sync OK, speed test says otherwis

Next step would be to just ask the Verizon Direct forum about this. When they ask for some information from you so they can figure out what your circuit is they should be able to find out what router you're on.
ajdambra
join:2009-01-24
Mount Pocono, PA

ajdambra

Member

Hi Smith -- I posted to the Verizon Direct forum a week ago, and my post is still unanswered. I notice that you are very active on Verizon's forums. If I were to send a private message in Verizon's forum environment to request support, to whom should I address the message?

Thanks -- AJD