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pvtpilot94
System
Premium
join:2001-11-23
Bucyrus, OH

Anyone with GEN4 have consistent Speeds

I was wondering if there is anyone with GEN 4 getting somewhat consistent speeds.
Since doing the upgrade to GEN4 my download speeds have varied throughout the day from over 7 meg to speeds well below 300 kbps. Most of the day its well below 1 meg down.
The speed tests are directly from Hughesnet.
Hughes is telling me there could be a problem with my equipment, and have scheduled a
repair this week.
Looking at the hughesnet community it appears that other are experiencing the same thing.



diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..

said by pvtpilot94:

I was wondering if there is anyone with GEN 4 getting somewhat consistent speeds.
Since doing the upgrade to GEN4 my download speeds have varied throughout the day from over 7 meg to speeds well below 300 kbps. Most of the day its well below 1 meg down.
The speed tests are directly from Hughesnet.
Hughes is telling me there could be a problem with my equipment, and have scheduled a
repair this week.
Looking at the hughesnet community it appears that other are experiencing the same thing.

From my understanding and what I saw with my old HN7000 modem, I saw that HN is forcing everyone without the Gen4 to upgrade to it, I'm not saying its true but its possible however if this is the case then there maybe trouble on the way to Hughes.. I'm a Gen4 customer, yes but the download speed i'm curently seeing is only double the download speed i had with the 7000 so that makes me not impressed much, with the speeds that is and so far thats the only thing. I'm a heavy gamer type and love watching videos and i dont see a whole big bunch of cluster with it except when large amounts of data are being sent back and forth to a gaming server (this is perfectly normal) satellite is and never will be meant for gaming i already know that.

Things load up slightly faster and log on also.. However since our first day with Gen4 I have been seeing red x marks in my downlink boxes straight across, every minute, every hour, everyday so this is definitely on Hughes's end not mine. Good luck to you if you ever do happen to upgrade anyway.
--
HT1000/ 1 watt/ Power Max plan/ 4 pc's on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.


markrpopp

join:2004-06-03
Appleton, NY
reply to pvtpilot94

I upgraded to Gen4 last month & found that the download speeds stay in the 4-11 meg range. I have the power max plan plan & never had the 15 meg advertised speed, but 4-11 meg is not bad!
--
HT1000 GEN4 POWER MAX / BEAM 24
/Firefox 16.+



diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..

said by markrpopp:

I upgraded to Gen4 last month & found that the download speeds stay in the 4-11 meg range. I have the power max plan plan & never had the 15 meg advertised speed, but 4-11 meg is not bad!

4mb/s - 11mb/s?? Is that what you said? Thats DSL and landline speed.. I think I misread your saying(:
--
HT1000/ 1 watt/ Power Max plan/ 4 pc's on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.


markrpopp

join:2004-06-03
Appleton, NY

4-11 Mbps that is what I said. I was watching a streaming movie on my Dish Network system last night & my son was watching videos on his computer with no problems buffering. (This was at the same time!)
--
HT1000 GEN4 POWER MAX / BEAM 24
/Firefox 16.+


pablo1516

join:2012-11-21
Malden, WA
reply to pvtpilot94

Hi pilot,

I started my Gen4 service on Nov. 14, fwiw here are my Gen4 speeds:

1/24/2012 15:42:32 11260 671
11/24/2012 15:00:42 6702 637
11/24/2012 14:19:54 10587 624
11/24/2012 10:56:28 6768 826
11/24/2012 10:10:19 4673 805
11/24/2012 10:07:48 7027 839
11/23/2012 23:18:48 5688 935
11/23/2012 23:06:12 6701 630
11/23/2012 16:02:32 5110 615
11/23/2012 12:41:52 7777 934
11/23/2012 10:44:02 6866 890
11/22/2012 23:47:51 6727 913
11/22/2012 23:46:50 6045 915
11/22/2012 21:50:03 3983 625
11/22/2012 21:49:01 2450 614
11/22/2012 21:47:44 4815 699
11/22/2012 13:50:39 8285 921
11/22/2012 13:48:31 10422 729

Keep us posted on what you find.


pvtpilot94
System
Premium
join:2001-11-23
Bucyrus, OH
reply to pvtpilot94

Pablo

I wish my speeds would stay reasonable. afternoon they drop below 1 meg. Hopefully when the tech shows up on Friday it can be resolved.
I can understand seeing drops during peak usage hours. but falling and staying below
1 meg for much of the afternoons and evenings in unacceptable.
--
HT1000 Beam 23



East Texas

@direcway.com
reply to pablo1516

My speeds have dropped from the 7000 to 200 since the 16th. I know you stolen mine Just kidding


TexasRebel

join:2011-05-29
Edgewood, TX

1 edit
reply to pvtpilot94

Got the PowerMax plan. I have NEVER seen 15Mbps or anything close to it which would be about 14Mbps. All I've ever seen is around 10-11Mbps down and barely 1Mbps up.

If they don't get this fixed in the next month, I'm changing my CC information to a prepaid debit card and then I'm canceling and they can try their damnedest to collect the termination fee but they'll never get it.

I'll then go with Verizon HomeFusion, which according to their website says it's in my area. 30GB for $120 a month with far lower latency..



East Texas

@suddenlink.net

That's sounds like a plan. Since they send me a paper bill in the mail. I think that in a month if it is not fixed I'm going to claim I never got the bill.



nasfan24

join:2003-11-16
Cambridge, MD
Reviews:
·HughesNet Satell..

I have the lowest plan. However my speed does vary a bit more then I expected with this new satellite. Those results are from the HughesNet speed test site.

11/28/2012 14:41:06 8899 886
11/28/2012 14:40:15 10297 895
11/28/2012 12:27:03 10195 941
11/28/2012 12:26:25 9905 937
11/28/2012 12:25:45 8863 760
11/28/2012 10:53:54 6142 80
11/28/2012 10:53:14 6423 856
11/27/2012 18:53:14 1209 730
11/27/2012 18:51:46 1145 833
11/27/2012 18:37:00 997 318
11/27/2012 18:34:43 1573 902
11/27/2012 17:05:22 1180 75
11/27/2012 17:03:57 6053 714
11/27/2012 17:02:59 1129 787
11/27/2012 17:01:35 3524 871
11/27/2012 17:00:39 6626 775
11/27/2012 16:22:57 10204 832
11/27/2012 15:20:48 4989 869
11/27/2012 15:19:59 3791 898
11/27/2012 15:19:09 2694 918
--
HughesNet Gen4, HT1000, Beam 34


sharkyyoung
Premium
join:2012-03-15
Reno, NV
reply to TexasRebel

said by TexasRebel:

Got the PowerMax plan. I have NEVER seen 15Mbps or anything close to it which would be about 14Mbps. All I've ever seen is around 10-11Mbps down and barely 1Mbps up.

If they don't get this fixed in the next month, I'm changing my CC information to a prepaid debit card and then I'm canceling and they can try their damnedest to collect the termination fee but they'll never get it.

I'll then go with Verizon HomeFusion, which according to their website says it's in my area. 30GB for $120 a month with far lower latency..

I am also able to get Home Fusion now so the web site says, but if you look into it Verizon is having problems with it cutting out 2-3 times a day with no fix in site.


diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..
reply to pvtpilot94

Here we go again... another night of slow speed with the all new Gen4, however rebooting everything seems to kinda work.. Its so weird, your browsing or downloading something and it seems very stable and then the speed just kind of slowly decreases but then goes kinda back up and then dies or continues pushing the downloads. Then after modem reboot and/or even computer reboot the speed slowly comes back after about an hour or usually much less.

I hate this, i can't even stay on my skype and load up google homepage at once, if i do then i get disconnected or my ping sky rockets to 10,000ms like it did just a little bit ago.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.


pvtpilot94
System
Premium
join:2001-11-23
Bucyrus, OH
reply to pvtpilot94

It was painful this afternoon. just slow as hell.
I just went ahead a unplugged the modem and restarted. After that my speed tests never got any higher than 3243 kbps. some tests were near 700 kbps.
--
HT1000 Beam 23



ecoalex

@direcway.com

I've had Gen4 for 1 1/2 months.My experience is the same as others who see 7-9 Mbs in the mornings,and dial-up speeds;.32-.22 Mbs after 7Pm weekdays,Sundays dial-up speeds start at noon.



wyrmhaven

@direcpc.com
reply to pvtpilot94

What I want to know is simple: has there been an improvement in the latency?

i'm not sure if the upgrade is worth it, if there is no improvement there but at the same time I am worried about them doing another forced cutover with no notice again.

Personally I don't expect the wonderment and awe they are promising, but I would like to see some improvement over the current HN7000s


stardust3

join:2012-09-08
united state
reply to pvtpilot94

Activation servers have been down all day today.
If they can't keep a simple thing like this going, how in the world are they going to be able to keep the internet running smoothly?
I have empathy for you folks caught in the middle.


TexasRebel

join:2011-05-29
Edgewood, TX
reply to wyrmhaven

I wouldn't bother upgrading.. HNG4 is total crap compared to Exede.

Ping times look ok if you do a `ping -t 8.8.8.8' which will ping Google's DNS servers.

The problem is most likely infrastructure related. HNG4 from what I can tell is using the same ground infrastructure as their legacy service levels. Exede built all new ground bases to accommodate for their ViaSat-1 bird.

There's no reason for such poor service from HNG4, other than HN wanted to save money by cutting corners..


pablo1516

join:2012-11-21
Malden, WA
reply to pvtpilot94

My speeds w/ Gen 4 have been pretty consistent daily aroune 6-8 meg. I did encounter speeds one night during a heavy down pour and wind speeds 30-40 mph around 700 kps.

I am new to satellite internet and have never had exede, so my opinion is based on my last three weeks as a Gen 4 customer.

We will see if Gen 4 can maintain these speeds going forward.

Date/Time Down(kbps) Up(kbps)
12/08/2012 09:28:32 10154 654
12/08/2012 09:25:37 8846 757
12/07/2012 10:56:10 6967 635
12/06/2012 23:24:58 2319 662
12/06/2012 17:55:36 6812 828
12/06/2012 13:08:01 3655 884
12/06/2012 09:41:09 8395 872
12/05/2012 16:12:25 9660 826
12/05/2012 12:39:09 7396 832
12/02/2012 10:33:16 7013 838
12/02/2012 09:54:46 8822 941

Also, here are my TestMy.net results:
»testmy.net/quickstats/pschrad

So far, so good (my fingers are crossed going forward.


Elkhorn

join:2009-12-31
Lyons, OR
reply to pvtpilot94

I've not checked my speeds since I signed up with Gen4 last month.
And that's because whenever I'm online, and whatever I'm doing, it "feels" fast........
The only thing I watch like a hawk is my daily/nightly bandwidth consumption.......
--
HT1000, Gen4, Power PLUS, Beam 10, Windows 7



LeahDaisyD

@myvzw.com
reply to TexasRebel

All I want is decent broadband. I live in a magical house within city limits on the MS Gulf Coast that cannot get Cable or DSL; and since satellite was so slow when we moved in, I went with Verizon MiFi. We are using 25 G per month, and it is painfully slow and exorbitantly expensive. So, I was thinking of getting satellite now that it is faster / less expensive. But, in reading, it seems like Wildblue Excede has a major usage meter issue - tons of people complaining in their forums w/ no apparent resolution. And now I am reading Hughesnet doesn't have the speed. I spend a lot of time regretting all of the bitching I did about the high speed cable when I lived in the DC area. We apparently now have 4G, but the MiFi is unstable & constantly going out on the 4G -- probably too high demand for existing towers. Oh, what to do?



diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..

said by LeahDaisyD :

All I want is decent broadband.

Thats a tough one... The entire past 3 days my connection speed has been absolutely nothing but slow.... Tried backing up of my games earlier and i find out that I have to update before backing up so i take a look at the size and its 6.6GB and my connection remains EXTREMELY slow at this moment and i have a strong feeling its gonna stay like this..... I'm gonna start using cracks from now on (on my already PAID games) this is just absolutely ridiculous. I'm done, i give up, i try being patient, try calling and no outcome except filling with rage.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.


nasfan24

join:2003-11-16
Cambridge, MD
Reviews:
·HughesNet Satell..
reply to pvtpilot94

My speeds are for sure not stable. They have been slow but just today they have jumped up big time. Now I just have to wait for the speed to crash again. However for now here is what I am getting.

Date/Time Down(kbps) Up(kbps)
12/08/2012 16:58:38 9813 819
12/08/2012 16:57:57 10002 877
12/08/2012 16:57:17 10113 921
12/08/2012 16:56:38 10246 782
12/08/2012 16:55:53 9866 846
12/08/2012 16:07:33 10198 761
12/08/2012 16:06:39 9508 349
12/08/2012 15:59:38 10097 719
12/08/2012 15:58:52 10249 703
12/08/2012 15:31:15 9375 815
12/08/2012 15:30:23 9514 858
12/08/2012 15:29:36 10051 814
12/08/2012 15:02:54 7693 625
12/08/2012 15:01:57 10246 175
12/08/2012 14:30:58 10346 939
12/08/2012 12:58:31 7807 847
12/08/2012 12:57:52 10297 889
12/08/2012 12:57:08 10048 917
12/08/2012 12:56:26 9999 926
12/08/2012 12:55:47 9503 711
--
HughesNet Gen4, HT1000, Beam 34



diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..

Putting cracks on your own paid for games is bad and i fyou think thats bad, some gaming websites are now paying for you to download AND buy the game (separately) and if I were the one doing this, I'd very possibly leave the tech and computer world for good and right now I only have 1 last step closer to do just that.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.



disgusted

@direcway.com
reply to LeahDaisyD

I got upgraded 2 days a go . My Hughes test speeds are about 1/4 of the worst I was getting with the 9000. Typical is 200 (yes 200 I didnt miss a digit) and 60. It's been as bad as 70 and 0. The installer swears nothing is wrong. Spent an hour on the phone with support. They concluded it's my PC only I was getting 1400 and 200 with the same PC before the install. Oh and all three PC's I have when connected directly to the modem give me the same results. I should have known. These people are crooks!



gwalk
Premium
join:2005-07-27
West Mich.
reply to LeahDaisyD

Having been with Hughesnet for years:
If you are looking for decent broadband you will NOT find it with Hughesnet.

The foreign based tech support is...beyond belief.

The support website... if you can't sing the praises of Hughesnet you are banned from the site. Go over and take a read and you will see more holes in the threads than Swiss cheese.
Regardless of platform the ground based part is just overloaded.
Never ever ever set up "auto-pay" with these people !

If you make the mistake of doing business with these people..save every scrap of paper, record phone conversations, save any chat dialogs.

In my experience this is not a reputable company.


ecoalex

join:2012-12-02
San Andreas, CA
Reviews:
·HughesNet Satell..
reply to pvtpilot94

Todays numbers power plan .Waiting for the Hughes "magic". Bangalore is clueless.

$58 Million in "Recovery funds" and we get dial -up speeds.

12/08/2012 20:17:20

154

844
12/08/2012 20:13:53

285

903
12/08/2012 20:11:31

308

919
12/08/2012 15:01:42

328

894
12/08/2012 14:57:53

314

934
12/08/2012 14:12:17

12/08/2012 14:09:17

3582

931
12/08/2012 14:01:18

255

879
12/08/2012 11:01:50

364

934
12/08/2012 10:59:38

2034

923
12/08/2012 10:57:57

566

858
12/08/2012 10:55:04

318

904
12/08/2012 09:48:50

2387

937
12/08/2012 00:28:43

91

599
12/08/2012 00:26:35

118

608
12/08/2012 00:22:34

95

574
12/08/2012 00:19:23

91

912
12/07/2012 19:28:56

249

766
12/07/2012 19:26:09

178

757
12/07/2012 18:15:58

161

897


pvtpilot94
System
Premium
join:2001-11-23
Bucyrus, OH
reply to pvtpilot94

I called executive customer support and left a message, since they haven't got back to me yet.
--
HT1000 Beam 23


chuckandtamm

join:2012-11-16
Union City, PA
reply to pvtpilot94

my speeds are all over the place. the one person getting 4 to 11mbsp must work for hughesnet or they paid him to say that. because it aint happening here.


pvtpilot94
System
Premium
join:2001-11-23
Bucyrus, OH
reply to pvtpilot94

Here are my last speed tests.
Absolutely horrible. no call back yet from customer support

12/10/2012 19:37:08 202 760
12/10/2012 19:27:28 222 585
12/10/2012 19:24:34 193 456
12/10/2012 19:14:40 232 665
12/10/2012 18:53:40 226 760
12/10/2012 17:54:17 323 908
12/10/2012 17:46:43 2845 893
12/10/2012 17:15:20 1640 543
12/10/2012 17:11:25 880 40
12/10/2012 17:09:11 1205 906
12/10/2012 16:56:49 1090 887
12/10/2012 16:51:56 1033 818
--
HT1000 Beam 23