dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
5999
share rss forum feed


LeahDaisyD

@myvzw.com
reply to TexasRebel

Re: Anyone with GEN4 have consistent Speeds

All I want is decent broadband. I live in a magical house within city limits on the MS Gulf Coast that cannot get Cable or DSL; and since satellite was so slow when we moved in, I went with Verizon MiFi. We are using 25 G per month, and it is painfully slow and exorbitantly expensive. So, I was thinking of getting satellite now that it is faster / less expensive. But, in reading, it seems like Wildblue Excede has a major usage meter issue - tons of people complaining in their forums w/ no apparent resolution. And now I am reading Hughesnet doesn't have the speed. I spend a lot of time regretting all of the bitching I did about the high speed cable when I lived in the DC area. We apparently now have 4G, but the MiFi is unstable & constantly going out on the 4G -- probably too high demand for existing towers. Oh, what to do?


diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..
said by LeahDaisyD :

All I want is decent broadband.

Thats a tough one... The entire past 3 days my connection speed has been absolutely nothing but slow.... Tried backing up of my games earlier and i find out that I have to update before backing up so i take a look at the size and its 6.6GB and my connection remains EXTREMELY slow at this moment and i have a strong feeling its gonna stay like this..... I'm gonna start using cracks from now on (on my already PAID games) this is just absolutely ridiculous. I'm done, i give up, i try being patient, try calling and no outcome except filling with rage.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.


nasfan24

join:2003-11-16
Cambridge, MD
Reviews:
·HughesNet Satell..
reply to pvtpilot94
My speeds are for sure not stable. They have been slow but just today they have jumped up big time. Now I just have to wait for the speed to crash again. However for now here is what I am getting.

Date/Time Down(kbps) Up(kbps)
12/08/2012 16:58:38 9813 819
12/08/2012 16:57:57 10002 877
12/08/2012 16:57:17 10113 921
12/08/2012 16:56:38 10246 782
12/08/2012 16:55:53 9866 846
12/08/2012 16:07:33 10198 761
12/08/2012 16:06:39 9508 349
12/08/2012 15:59:38 10097 719
12/08/2012 15:58:52 10249 703
12/08/2012 15:31:15 9375 815
12/08/2012 15:30:23 9514 858
12/08/2012 15:29:36 10051 814
12/08/2012 15:02:54 7693 625
12/08/2012 15:01:57 10246 175
12/08/2012 14:30:58 10346 939
12/08/2012 12:58:31 7807 847
12/08/2012 12:57:52 10297 889
12/08/2012 12:57:08 10048 917
12/08/2012 12:56:26 9999 926
12/08/2012 12:55:47 9503 711
--
HughesNet Gen4, HT1000, Beam 34


diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..
Putting cracks on your own paid for games is bad and i fyou think thats bad, some gaming websites are now paying for you to download AND buy the game (separately) and if I were the one doing this, I'd very possibly leave the tech and computer world for good and right now I only have 1 last step closer to do just that.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.


disgusted

@direcway.com
reply to LeahDaisyD
I got upgraded 2 days a go . My Hughes test speeds are about 1/4 of the worst I was getting with the 9000. Typical is 200 (yes 200 I didnt miss a digit) and 60. It's been as bad as 70 and 0. The installer swears nothing is wrong. Spent an hour on the phone with support. They concluded it's my PC only I was getting 1400 and 200 with the same PC before the install. Oh and all three PC's I have when connected directly to the modem give me the same results. I should have known. These people are crooks!


gwalk
Premium
join:2005-07-27
West Mich.
reply to LeahDaisyD
Having been with Hughesnet for years:
If you are looking for decent broadband you will NOT find it with Hughesnet.

The foreign based tech support is...beyond belief.

The support website... if you can't sing the praises of Hughesnet you are banned from the site. Go over and take a read and you will see more holes in the threads than Swiss cheese.
Regardless of platform the ground based part is just overloaded.
Never ever ever set up "auto-pay" with these people !

If you make the mistake of doing business with these people..save every scrap of paper, record phone conversations, save any chat dialogs.

In my experience this is not a reputable company.

ecoalex

join:2012-12-02
San Andreas, CA
Reviews:
·HughesNet Satell..
reply to pvtpilot94
Todays numbers power plan .Waiting for the Hughes "magic". Bangalore is clueless.

$58 Million in "Recovery funds" and we get dial -up speeds.

12/08/2012 20:17:20

154

844
12/08/2012 20:13:53

285

903
12/08/2012 20:11:31

308

919
12/08/2012 15:01:42

328

894
12/08/2012 14:57:53

314

934
12/08/2012 14:12:17

12/08/2012 14:09:17

3582

931
12/08/2012 14:01:18

255

879
12/08/2012 11:01:50

364

934
12/08/2012 10:59:38

2034

923
12/08/2012 10:57:57

566

858
12/08/2012 10:55:04

318

904
12/08/2012 09:48:50

2387

937
12/08/2012 00:28:43

91

599
12/08/2012 00:26:35

118

608
12/08/2012 00:22:34

95

574
12/08/2012 00:19:23

91

912
12/07/2012 19:28:56

249

766
12/07/2012 19:26:09

178

757
12/07/2012 18:15:58

161

897

pvtpilot94
System
Premium
join:2001-11-23
Bucyrus, OH
reply to pvtpilot94
I called executive customer support and left a message, since they haven't got back to me yet.
--
HT1000 Beam 23

chuckandtamm

join:2012-11-16
Union City, PA
reply to pvtpilot94
my speeds are all over the place. the one person getting 4 to 11mbsp must work for hughesnet or they paid him to say that. because it aint happening here.

pvtpilot94
System
Premium
join:2001-11-23
Bucyrus, OH
reply to pvtpilot94
Here are my last speed tests.
Absolutely horrible. no call back yet from customer support

12/10/2012 19:37:08 202 760
12/10/2012 19:27:28 222 585
12/10/2012 19:24:34 193 456
12/10/2012 19:14:40 232 665
12/10/2012 18:53:40 226 760
12/10/2012 17:54:17 323 908
12/10/2012 17:46:43 2845 893
12/10/2012 17:15:20 1640 543
12/10/2012 17:11:25 880 40
12/10/2012 17:09:11 1205 906
12/10/2012 16:56:49 1090 887
12/10/2012 16:51:56 1033 818
--
HT1000 Beam 23

silbaco
Premium
join:2009-08-03
USA
reply to pvtpilot94
Has anyone run a tracert or pathping to see if it's possible to pinpoint the problem?

TexasRebel

join:2011-05-29
Edgewood, TX
Yeah here's a trace route to Google's public DNS. (8.8.8.8)

Look at what happens when it gets into HN's network.. Effin goes to crap and is timing out.. And these geniuses are claiming it's the customer's PC's that are causing the slowness.. Effin liars!!!

C:\Windows\system32>tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms DD-WRT [192.168.1.251]
2 1 ms 1 ms 1 ms 100.75.0.201
3 1719 ms 686 ms 1299 ms dpc6935160130.direcpc.com [69.35.160.130]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 988 ms 666 ms 719 ms 66.249.94.197
10 673 ms 639 ms 699 ms 216.239.46.200
11 708 ms 816 ms 693 ms 216.239.48.165
12 * * * Request timed out.
13 629 ms 719 ms * google-public-dns-a.google.com [8.8.8.8]
14 820 ms 657 ms 619 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

I never saw this kind of poor trace route results with Exede..

pvtpilot94
System
Premium
join:2001-11-23
Bucyrus, OH
reply to pvtpilot94
Executive support called me and told me they were working on my slow speed
issues and they should be fixed..

Here they are ..

12/11/2012 19:52:42 388 863
12/11/2012 19:49:33 297 851
12/11/2012 19:46:16 197 701
12/11/2012 19:40:04 258 916

Not so good after a so called fix for my problem of slow speeds ..
--
HT1000 Beam 23

TexasRebel

join:2011-05-29
Edgewood, TX
damn! uploading faster than download.. I guess the NOC's have really saturated those bundled T1 circuits to the internet..

pvtpilot94
System
Premium
join:2001-11-23
Bucyrus, OH
reply to pvtpilot94
maintenance has done nothing for me.

12/12/2012 19:21:19 212 781
12/12/2012 19:12:44 619 745
12/12/2012 19:00:59 1557 618
12/12/2012 18:59:04 641 882
12/12/2012 18:47:11 2050 624
--
HT1000 Beam 23


diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..
reply to TexasRebel
It seems you can only do one thing at a time with Gen4 HT1000 like say your downloading something, well for that time you can only download but cannot upload.. On my modem i'm noticing there is just one cable hocked to the HT1000 and only one cable hock up instead of 2 like the old one, to me this seems as if Hughes is making conjection possible on the customers end only instead of the NOC. On the old HN7000 there are 2 cable ports 1 for downloading and 1 for uploading, now we got this HT1000, so doing downloads and uploads are impossible because the modem just has the 1 port and thats it.

Also with the HT1000 Gen4 you need VERY good weather, with our old HN7000 we would be able to access the net in the middle of a storm, would'nt matter what kind it was. Now with HT1000 you need NO direct sunlight and NO stormy weather or even just 1 visible cloud with the rest of the sky completely clear.

And for the record tonight i'm getting very slugish speeds, its been going on for 4 weeks now, some nights its good and some are bad, yes i'm still getting the "TCP connection amounts issue" is still occuring on my end, not much difference but it passes after a few days, and some nights i can't stay connected to the net, my skype looses connection every few seconds and then comes back online, everything seems fine on the modem though- i would say its NOC end (like always).
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.


Elevatn

@direcway.com
reply to pvtpilot94
Nothing near consistent here. I may as well not have internet at all. Can they really hold you to a contract with this kind of performance? That is like 1/100th of the advertised speed.


diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
Reviews:
·Frontier Communi..
·HughesNet Satell..
Even if your house went through a hurricane or was on fire, they will want it back because you have'nt paid for it yet, you have'nt gotten through your contract and there always stingy on whos got there equipment, it must be awfully important to them if there acting this way, and the monthly pay for the best and last plan is pretty expensive if you ask me.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.

TexasRebel

join:2011-05-29
Edgewood, TX

1 edit
reply to diablo1892
having one or two coax cables has nothing to do with the receiving and transmitting of data on the HT1000. Exede uses the same hardware with a single coax and same technology.

HN just has their ground systems so effed up right now that it may never work as good as ViaSat's Exede as far as speed goes. Not unless they let the engineers setup the system like it's supposed to be setup and not set it up according to how management thinks it should be setup, which means cutting costs.


diablo1892
R.I.P. Donald Lee Wise

join:2011-04-21
Friendly, WV
kudos:1
If i was the owner of HN i would just call up a professionalist and tell him to take full control over it all instead of having some professional wanna bees take care of it.

pvtpilot94
System
Premium
join:2001-11-23
Bucyrus, OH
reply to pvtpilot94
For a Friday evening , Things have turned around here for the better speeds are fairly stable around 7 to 8 Meg. I hoping it stays that way.
Made some calls to Hughes executive customer support today. Maybe that helped
I am told I should expect a call back Monday
--
HT1000 Beam 23

pablo1516

join:2012-11-21
Malden, WA
FYI:

Here are my speeds from yesterday and today, pretty consistent-

12/15/2012 09:45:18 9492 722
12/15/2012 09:44:27 7602 709
12/15/2012 09:43:33 8378 818
12/15/2012 09:42:37 8380 854
12/14/2012 21:36:42 6798 829
12/14/2012 21:35:45 6731 862
12/14/2012 15:55:55 6517 667
12/14/2012 15:54:35 4787 703
12/14/2012 15:52:52 6749 779
12/14/2012 12:40:49 6685 654
12/14/2012 12:39:20 7293 603

pvtpilot94
System
Premium
join:2001-11-23
Bucyrus, OH
reply to pvtpilot94
Midday result

silbaco
Premium
join:2009-08-03
USA
Nice!

TexasRebel

join:2011-05-29
Edgewood, TX
reply to pvtpilot94
Is there ANYONE?!? on PowerMax that has ever gotten the 15Mbps down?!?

I spent 40 minutes on the phone with Executive Support and I swear these people are effin retarded about their own technology. All I keep getting is the usual BS response about we cannot guarantee speeds and that your speeds are good according to our parameters.

Geezus!! If I have to continue to deal with the stupidity of HN, I can only hope that a major earthquake or tsunami takes out their corporate HQ.

6-8Mbps with the rare speeds of 10-11Mbps is not good at all when PowerMax is stated to having upto 15Mbps. Doesn't it seem rather screwy that if you've never seen 15Mbps on any of their speedtests that something is very wrong?!? I would expect to hit 15Mbps most of the time in the early morning hours, but that never happens. 10-11Mbps at the most.

These dumbfounded dipsheit corporate types are unbearable to deal with. They have no damn idea how the technology is supposed to work. They read off scripts much like the damn CSRs do. They don't expect to deal with IT Professionals that know how networks are supposed to work, they figure all they'll deal with are the country bumpkins that have HNG4, and only use it to check their email or look at Facebook.

As soon as Verizon's HomeFusion LTE is live in my area, which it unofficially is, but it's not running on LTE, rather 4G. I'm bailing on this POS corporation called Hughesnet.

For some stupid reason I was thinking since Exede and HNG4 are using basically the same technology satellite wise, that their speeds would be pretty damn close to each other.. How wrong I was..