dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
1227
share rss forum feed


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to jimmyfogg

Re: SLOW - 30/2 First few days, now constant 17/1 and below

Excellent, we're working through the rest of the list tonight and tomorrow and should have everyone back shortly.


Navier

join:2012-10-29
reply to jimmyfogg

damn. I;m not as lucky as you all.
First test was only 11 second is still 16 hopefully mine will be back,
Come on Rocca don't let me down



silvercat

join:2007-11-07
Reviews:
·Start Communicat..

said by Navier:

damn. I;m not as lucky as you all.
First test was only 11 second is still 16 hopefully mine will be back,
Come on Rocca don't let me down

LoL... same with me. Still on 16/1 -- but still have faith in Start

Guru

join:2008-10-01
kudos:2
reply to Navier

It's just matter of time, have patience. And it's not like you don't have internet connection!



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to silvercat

said by silvercat:

said by Navier:

Come on Rocca don't let me down

LoL... same with me. Still on 16/1 -- but still have faith in Start

:)

Yeah, when Cogeco rebanded their tiers they created two different issues. The first problem was that 30 meg went to 16, that's the list we're going through and should be done by end of day tomorrow (it's a decent sized list and we have to manually generate and track a ticket for every one). The second problem was that the 20 meg also went to 16, however the tier level is now correct but the speed for that tier is wrong - Cogeco has to fix the backend to reflect the proper speed for it, I also hope this is fixed tomorrow.

Navier

join:2012-10-29
reply to Guru

true but after being on a slow bell connection for 15 years I was kinda getting a kick out of the blazing speeds.
I have no worries that all will be well soon and in no way was it meant to be disrespectful towards start