Jedis join:2010-08-06 Beverly Hills, CA |
to cramer
Re: [TWC] Frequent disconnects, TWC claims everything is fineWhat would you suggest I do to get this resolved, seeing as they claim nothing is wrong? |
actions · 2012-Nov-26 12:38 am · (locked) |
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cramer Premium Member join:2007-04-10 Raleigh, NC Westell 6100 Cisco PIX 501
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cramer
Premium Member
2012-Nov-26 12:04 pm
Go to the direct forum and post your logs full of DCC failures.
It's 30db on the channel that works; it may be much worse on other channels. If he has a HDHomeRun (network tuner), then he could test the SNR of every channel; but short of that, a TWC minion would have to come out and test. |
actions · 2012-Nov-26 12:04 pm · (locked) |
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Jedis00
Anon
2012-Nov-26 2:03 pm
My internet is down again. Modem light is stuck on Upstream Ranging.
Down Frequency: 657000000 Locked Snr: 32 dB Power: -15 dBmV
Up Frequency 31000000 Hz In Progress Power: 24 dBmV |
actions · 2012-Nov-26 2:03 pm · (locked) |