|reply to cramer |
Re: [TWC] Frequent disconnects, TWC claims everything is fine
What would you suggest I do to get this resolved, seeing as they claim nothing is wrong?
Go to the direct forum and post your logs full of DCC failures.
It's 30db on the channel that works; it may be much worse on other channels. If he has a HDHomeRun (network tuner), then he could test the SNR of every channel; but short of that, a TWC minion would have to come out and test.
My internet is down again. Modem light is stuck on Upstream Ranging.
Frequency: 657000000 Locked
Snr: 32 dB
Power: -15 dBmV
Frequency 31000000 Hz In Progress
Power: 24 dBmV