Teksavvy - Please Stop Telling Us That POTS is Available - TekSavvy

Author	All Replies
NotBieber @rogers.com	Teksavvy - Please Stop Telling Us That POTS is Available When it is not. The POTS option for exisitng Bell customers is gone for good. Why don't you just admit it? I hate checking every month and then having the VoIP offering waved in my face. One look at this Forum plus your OWN OFFICES REFUSUAL to use VoIP (Gotta love TDM) certainly shows me that this is no option. Care to comment? Thought not. . . .
	to forum · permalink · 2012-11-26 06:28:47 ·
TSI Andre Got TekSavvy? Premium,VIP join:2008-06-03 Chatham, ON kudos:8	There is currently a Stop-Sell for Bell Line transfers to our POTS platform. It was removed from our site to prevent orders from coming in. POTS is still available for new line installations and also CLEC Transfers... i.e. Rogers to TekSavvy or Cogeco to TekSavvy. We placed the TekTalk service offer for those that are blocked by the Stop-Sell to provide an alternative! I am not quite sure I understand your comment our our VoIP... Are you saying that we are not able to provide service in your area? If that is the case, it just may be that we do not have numbers for your area... Can you please elaborate? Thanks, Andre -- TSI Andre Director of Service Delivery Authorized TekSavvy Employee ( »TekSavvy FAQ »Official support in the forum ) Follow me on Twitter!
	to forum · permalink · 2012-11-26 09:45:30 ·
Teddy Boom k kudos Received join:2007-01-29 Toronto, ON kudos:7	said by TSI Andre: POTS is still available for new line installations and also CLEC Transfers... i.e. Rogers to TekSavvy or Cogeco to TekSavvy. Technically.. I believe that some transfers from non-Bell phone providers are also on stop sell. In particular, if the number originated on Bell (or if it was ever on Bell--but that might be the same thing), it can not be transferred to Teksavvy POTS. You guys really just need to implement a waiting list. Just make it manual.. Let me stick them all on my reseller, and I'll even take care of managing it -- electronicsguru.ca
	to forum · permalink · 2012-11-26 16:09:57 ·
TSI Andre Got TekSavvy? Premium,VIP join:2008-06-03 Chatham, ON kudos:8	Correct. Let me push that idea internally. Cheers, Andre
	to forum · permalink · 2012-11-26 16:33:42 ·
danf join:2005-11-10 Abbotsford, BC	reply to NotBieber We can't even get POTS service out west. I'm paying like $13 for a dry dsl line, if a POTS line is only $20 I would've paid the difference for a regular land line. At least when I signed up for internet they said regular phone service is not available to me.
	to forum · permalink · 2012-11-26 17:09:53 ·
Guspaz Guspaz Premium,MVM join:2001-11-05 Montreal, QC kudos:20	reply to TSI Andre said by TSI Andre: I am not quite sure I understand your comment our our VoIP... Are you saying that we are not able to provide service in your area? If that is the case, it just may be that we do not have numbers for your area... Can you please elaborate? This is in reference to TSI's rejection of VoIP for your office/callcenters. You've used VoIP in the past (for the TSI office's telephone service for support/sales/etc phones), but had lots of problems with it, and switched to POTS in the end. However, as a VoIP service provider, the refusal to eat your own dogfood, as its called in the tech industry (use your own product) basically says to customers that your product (TekTalk) is so unreliable that you don't use it yourselves. -- Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org
	to forum · permalink · 2012-11-26 17:27:10 ·
TSI Marc Premium,VIP join:2006-06-23 Chatham, ON kudos:15	huh? there's only one reason to have gone TDM.. and it's because we're remote in Chatham and we simply did not want to have all the voice traffic and data traffic rely all on the same equipment. We wanted diversity so that if somehow something went wrong that one or the other would be up still. But this is all local stuff in Chatham. The phone system is the same either way.. it can do voip or TDM... TekTalk is a completely different system then our phone system we have in our office.. and they both have two completely different purposes.. one is for a call center.. the other is for delivering phone services. -- Marc - CEO/TekSavvy
	to forum · permalink · 2012-11-26 17:38:40 ·
TSI Andre Got TekSavvy? Premium,VIP join:2008-06-03 Chatham, ON kudos:8	reply to NotBieber double post...
	to forum · permalink · 2012-11-26 17:38:40 ·
TSI Marc Premium,VIP join:2006-06-23 Chatham, ON kudos:15	Andre, the metaswitch can not do what our shoretel system can do(not on the scale we need it for). and the shoretel system can not do what the metaswitch can do.. two different animals... -- Marc - CEO/TekSavvy
	to forum · permalink · 2012-11-26 17:40:00 ·
TSI Andre Got TekSavvy? Premium,VIP join:2008-06-03 Chatham, ON kudos:8
	to forum · permalink · 2012-11-26 17:43:56 ·

Guspaz Guspaz Premium,MVM join:2001-11-05 Montreal, QC kudos:20	reply to TSI Marc I'm not necessarily saying I agree, I was only explaining the comment that Andre misunderstood. -- Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org
	to forum · permalink · 2012-11-26 18:20:45 ·
TSI Marc Premium,VIP join:2006-06-23 Chatham, ON kudos:15	Ah. Ok I thought that was odd of you. -- Marc - CEO/TekSavvy
	to forum · permalink · 2012-11-26 18:39:24 ·
Montreal DSL join:2011-02-02 Montreal-DSL Reviews: ·TekSavvy Cable ·voip.ms ·TekSavvy DSL	reply to Teddy Boom You guys really just need to implement a waiting list. Just make it manual.. Let me stick them all on my reseller, and I'll even take care of managing it TeddyBoom, you may have some competition on this front
	to forum · permalink · 2012-11-26 18:47:29 ·
TSI Andre Got TekSavvy? Premium,VIP join:2008-06-03 Chatham, ON kudos:8	reply to Guspaz Thanks for clarifying!
	to forum · permalink · 2012-11-26 18:50:10 ·

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Teksavvy - Please Stop Telling Us That POTS is Available