|reply to Simba7 |
Re: Still not a good deal..
Straight Talk may be good for price but not for customer service. Hopefully you'll never have any issues. My former neighbor has a TracPhone and he says they may be good on price but the customer service is not the best.
I had a problem with the 4G connection on my newly purchased iPad Mini and a quick call to customer service resolved the issue. They had me power down the device, remove and insert the SIM card (which was a pain in the butt as they now use those nano SIM cards, which are hard to handle with my large hands) and the CSR (who was a tier 2 tech support representative in a US-based call center) changed a few provisioning settings on VZW's end and problem solved.
I don't even think MVNOs have access to their host carrier's network settings past activation/deactivation. And the tier 1 carriers can address network issues better.