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Re: Uptime and Reliability - Utah business needs voice solution
I got rid of my 6 pots lines last year and went through a lot of the same decisions. I hated the way hosted VOIP was priced. I needed 7 phones but I didn't have that many users. I ended up going with Callcentric with a 3CX PBX and 7 networked SIP phones. I ended up with 3CX PBX because I felt like the learning curve was shorter. If you don't want to concentrate on your phones, hosted VOIP may be a good choice. My costs are about 20% of what hosted VOIP would cost. Hosted VOIP is like training wheels. Do it yourself. I do have to spend more time managing the phones but it is getting less and less as I learn more and the long term cost savings is a beautiful thing.