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rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to Guru

Re: Upcoming maintenance

What's the state/progress on the status page?



racefan20

join:2002-08-10
Windsor, ON

Seems to be working fine now... Thanks

I just switched over to Start last Thursday, so it's probably just cogeco haunting me LOL.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

Heh, maybe!


Guru

join:2008-10-01
kudos:2
reply to rocca

Operational.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

Good good.


Guru

join:2008-10-01
kudos:2

But still 1 channel. Doesn't make sense!



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

They are likely working on your node tonight if you're on one channel. If you're still having problems in the morning let me know, I do have a pending inquiry on your account with them though asking if there were issues in the area tonight.

Our upgrade tonight is completely unrelated to anything in the field, ie it was just a second fibre interconnection link brought online between Burlington and Toronto.


Guru

join:2008-10-01
kudos:2

Woke up and still 1 channel! Haven't reset it or anything but connection is still up though!



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

Can you do a factory reset on the modem? Thanks.


Guru

join:2008-10-01
kudos:2

Did and back to normal but this time it took 5 minutes to scan the channels. It's fine now though. Thanks!



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7
reply to Teddy Boom

said by Teddy Boom:

Totally off topic side note...
In IE8 the postal code entry pop up behaves strangely. If I put a postal code and then click OK, it is fine, but if I hit the enter key it just empties the field and waits for input....

 
I have noticed that behaviour for some time (yes, in IE8 - both on XP & Vista), but never gave it a 2nd thought, as some web forms are deliberately designed that way to fight 'Bots.

--

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
-
START Forum »Start Communications
Or you can still use Canadian Broadband.



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7
reply to rocca

said by rocca:

We are adding a second link to Cogeco this week, either Wednesday or Thursday at midnight. We don't anticipate any downtime and will be monitoring the upgrade closely during this time. This will double our connection with them to help keep us ahead of any capacity issues....

 
Good to know, and thanks for the update.

This also means that youse are doing well.

Well deserved !


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to rocca

edit: Created new thread, please see »Upcoming maintenance - Red zone instead.