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JW

@74.198.164.x
reply to Rogers_Chris

Re: Rogers secretely removes $50 Max Charge on Rocket Hub

Chris,
My bill went from $190 to $850 in one month!
During both phone calls to Rogers dealing with this, the Rogers employee could not find any reference. on any bill, that states the rate is about to dramatically change.
The bill has always said that overages are $10 per gig..........what you are not getting is that 'The Cap' everyone is talking about refers to the monetary amount......The amount you can be charged is Capped!!
I was told by Rogers before I signed (which is why I signed) that whether overages are $10 or $1000 per gig, your bill CANNOT go over a certain dollar amount amount!
In my case $190 per month.
So I'll use 50 gigs and the bill is $190.
Now, suddenly and covertly, 50 gig is like $500!
This is what many people, at Rogers, don't get!

Its a scam!

Well done Rogers, you can happily rip-off your highest paying customers!
I'm on the phone with Rogers now to cancel my service, cancelation fee or not.


hm

@videotron.ca
JW, follow the advice for the CCTS.
Best move you can make.