dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
293
share rss forum feed

yabos

join:2003-02-16
London, ON

[Cable] Woodstock POI congestion?

My parents have pretty slow speeds in Ingersoll of just over 4Mbit down on extreme which is on the Woodstock poi as far as I've heard. Is there any congestion on this poi?


TSI Duty Mgr
Premium
join:2012-10-23
Chatham, ON
Hello,

I just got off the phone with my brother who lives in Ingersoll also. He has the 6 Meg package and is getting 5 Meg right now, and there haven't been any reports of congestion in Woodstock. What I can do, if you like, please post the account information in the TekSavvy direct forum and I can have a tech look into this issue for you.

Regards

Jennipher
--
TSI Duty Mgr
Operations Manager on Duty


Lifeforce
Heard, not seen

join:2002-05-27
canada
reply to yabos
No offense but jumping thru hoops to diagnose the problem, and there is a problem, is pointless. I am in Woodstock and I experience slowdowns on and off. I am at the point now I've actually purchased a DCM476 just to make sure it's not the SMC.

yabos

join:2003-02-16
London, ON
reply to yabos
Forgot to post important info since I was in a rush posting before. He's not getting that speed all the time, just in the evenings. Speed in the day time is what it should be, around 28Mbps.


creed3020
Premium
join:2006-04-26
Kitchener, ON
kudos:2
reply to yabos
It certainly sounds like congestion. Whether it is occurring at the local node or the POI is left to be determined. I can't remember but does Woodstock have it's own POI or is it fed through London?


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
Woodstock has it's own POI. Woodstock is also the least used POI out of all POI's we have.

yabos

join:2003-02-16
London, ON
Yes, I'm just curious if there's some congestion on the POI or not. If not then it's node congestion. I noticed while setting it up that the DHCP lease was 1 hr so hopefully that means they are doing a node split or something which will boost speeds.


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
Most of the time when hour leases happen, something is occurring in the area. Maybe maintenance or upgrade. But from past experiences with other users, once the lease is back to 7 days, issues seem to disappear.