said by IowaCowboy:I'm in a similar position and I will agree with him. They are a complete pain in the ass.
Blackberry is a sinking ship and so is RIM. My friend is an IT administrator and he said BlackBerrys are a PITA to troubleshoot.
He helped move the company's mobile phone fleet to iPhone.
As for hotel Internet, my Verizon Jetpack is my Wi-Fi. I don't trust public hotspots.