Just came back to TSI and am on cable in Ottawa. I signed up for the Cable 28 plan but at 12:22am I am running SpeedTest and am only seeing 12Mbit. Is there some optimal settings I need to make in order to maximize my speed? The Rogers guy came and plugged in the modem, but gave me no info as far as setup is concerned.
Is it a direct connection or do you have it set up with a router? If you are not seeing anything past 12 please message us in the direct forum so we can troubleshoot.