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|reply to n1581j |
Re: OK Exede
OK, first you need to know the status of your modem.
Connect a computer directly to the modem, reboot the computer, then click this link (also bookmark it for future use): then click the "Modem" tab on the left.
Does it say "Online"? If it says anything else then unplug power to the modem for a few seconds, then power it back up and watch the progress the modem makes until it finally says "Online"
Also, look for any icons that are not green...click the "Modem" button and the "Tria" button on the left and check for any red icons. Make note of any non-green icons and post back.
After verifying the modem status is "Online" try surfing to those web sites...if that works, then you can power off your router and put it back in the loop, then power up your router, connect computer back to router and reboot the computer and try those sites again.
Post back with those results.
Exede12, ViaSat-1, beam 342, Albuquerque Gateway, Denver AcceleNet servers
Set Up windows 7 virgin again.
Thanks. Clicked on Viasat Modem. Everything where ticked, ticked green but still can't go to web pages.
ie., Currently in Explorer 8.0 as built in new install of Windows.
Can go to Mozilla, can't download Firefox. Time out
Can go to Google Search Page, can't download GoogleChrome. Time Out
can go to speedtest.net but can't run as can't get latest flash. time out
can go to yahoo.com, read news, cannot goto my.yahoo.com time out
of course I can go to dslreports, it's about the only thing I can do.
Weirder by the minute
Modem/IFL Cable Status
Online Time 000:00:30:42
Rx Power: -44.8 dBm
Rx SNR: 8.8 dB
ODU Telemetry status:
Cable Resistance: 1.0 Ohms
Cable Attenuation 6.9 dB
IP Address 10.128.23.183 MAC Address 00:A0:BC:34:22:36
Software Version UT_126.96.36.199.0 Hardware Version UT_7 P3_V1
Serial Number 284012242202 Part Number 1113450007
IFL Type Single
Ethernet Interface Statistics
Transmitted Packets 17,015 Transmitted Bytes 1,968,479
Received Packets 29,465 Received Bytes 32,277,071
Loss of Sync Count 9
Tx IF Power: -22.0dBm
Tx RF Power: 34.7dBm
Temperature: 20 °C
Brownout Mode Enabled No Blueout Mode Enabled No
TRIA Serial Number 1100112409 TRIA Firmware Version 13.05
Bullfrog VG Cable Resistance
Watchdog Timer Microprocessor BIT
Tx PLL Rx PLL