 Guido
join:2008-04-01
Kitchener, ON | reply to Annex
Re: Teksavvy is down in the north west of Waterloo, anyone else? Redundancy costs money. If you want higher uptime, get a backup connection or a fibre connection (with a backup!). |
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| **Update**
We have been advised that there has been a Fibre Line cut, which was the root cause of the whole area going down. There is still no ETA for this. |
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| reply to Jake
Finals are coming up and I need the Internet to study... Any idea as to when this will be fixed? |
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| A fibre line cut? Can you please clarify? You mean like some construction crew cut something in the street??
This is taking way too long and I don't need to hear from apologists that its my fault for not having 2 internet connections.
Cannot go another day without access so please let us know if we have to make arrangements. |
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 elitefx
join:2011-02-14
London, ON
kudos:1 | reply to Guido
said by Guido:Redundancy costs money. If you want higher uptime, get a backup connection or a fibre connection (with a backup!).
Gotta say that's just the most ridiculous thing I've ever saw posted on here. Who in their right mind would pay for 2 residential internet connections?
What you need is ONE connection with a RELIABLE TRUSTWORTHY NO BULLSHIT NO EXCUSES ISP!!!! |
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 BGBWants moar interwebzPremium
join:2009-07-09
Waterloo, ON
 ·TekSavvy DSL
 ·TekSavvy Cable
| reply to TSI Taunia
said by TSI Taunia:**Update**
We have been advised that there has been a Fibre Line cut, which was the root cause of the whole area going down. There is still no ETA for this.
That sucks. Hate it when fibre lines go down
(And before the haters say something, it happens with the incumbents too. I've had outages related to fibre cuts in the past with both bell and rogers)
Hopefully it gets fixed tonight. In the meantime I got a bunch of dvds ready. |
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yyzlhr
join:2012-09-03
Scarborough, ON
kudos:1 Reviews:
·Rogers Hi-Speed
| reply to elitefx
said by elitefx:said by Guido:Redundancy costs money. If you want higher uptime, get a backup connection or a fibre connection (with a backup!).
Gotta say that's just the most ridiculous thing I've ever saw posted on here. Who in their right mind would pay for 2 residential internet connections? What you need is ONE connection with a RELIABLE TRUSTWORTHY NO BULLSHIT NO EXCUSES ISP!!!! No residential provider promises 100% uptime. If internet is an integral part of your livelihood, you'll happily pay up for carrier grade access or a backup connection. |
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Guido
join:2008-04-01
Kitchener, ON | reply to elitefx
said by elitefx:said by Guido:Redundancy costs money. If you want higher uptime, get a backup connection or a fibre connection (with a backup!).
Gotta say that's just the most ridiculous thing I've ever saw posted on here. Who in their right mind would pay for 2 residential internet connections? What you need is ONE connection with a RELIABLE TRUSTWORTHY NO BULLSHIT NO EXCUSES ISP!!!! Oh Wise One! Please enlighten us all as to the name of this mythical 100% uptime residential ISP! I hope they cost the same or less than Teksavvy. I'll be submitting my resume there tomorrow as I'm sure it would be lovely to work for an ISP where technical support is not necessary.
I await your response with bated breath.
Look, I understand the frustration people feel when their connections go down - I'm a student as well as a tech worker, and I'm usually online during most of my waking hours - but nothing (including ISPs) is perfect. Have a backup plan: Second connection, go to a library, go to your school, go to a coffee shop. |
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elitefx
join:2011-02-14
London, ON
kudos:1 | reply to yyzlhr
said by yyzlhr: If internet is an integral part of your livelihood, you'll happily pay up for carrier grade access or a backup connection.
Well, if everyone is running a business on their home computer then shouldn't they have a "Business" connection or some such thing?
What you said makes perfect sense but I wonder how realistic that expectation is. I thought running a business on a residential connection was against the rules? Don't know.
I know my Rogers connection has been down maybe 6 times in 10 years and except for the 2 1/2 hour blackout a month? or so ago the longest has never exceeded 1/2 hour.
Guess you get what you pay for............. |
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Annex
join:2007-11-21
Kitchener, ON | reply to TSI Taunia
I'd love to know who cut the fibre and where, and not just for curiosities sake. And what happened to secondary connections? Single line cut shouldnt take out multiple cities. This isn't Africa |
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| reply to LesterZhang
ah. another day with canadian ISP's i see. all is normal, nothing to see here folks! |
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elitefx
join:2011-02-14
London, ON
kudos:1 | said by s_horty_s88:ah. another day with canadian ISP's i see. all is normal, nothing to see here folks!
Yea, you're right, but us Canadians aren't as dumb as our ISP's make us look to the rest of the world.......  |
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| reply to LesterZhang
sucks, guess I will just have to use my 3g connection for now until it is fixed |
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| reply to elitefx
said by elitefx:said by s_horty_s88:ah. another day with canadian ISP's i see. all is normal, nothing to see here folks!
Yea, you're right, but us Canadians aren't as dumb as our ISP's make us look to the rest of the world....... hahaha, i don't know about that. they give us crap service, we pay for it. they give us same service and label/market it all fancy and top-tier, and we still pay for it. then they upgrade our upload from 512kb to 1mb and say they have "DOUBLED OUR SPEEDS!!!" how AMAZING!? what a deal i say! then we proceed to pay even more for this shit!
but most of us don't know the difference, were so ignorant. if we were properly educated about the way these services are being handled in canada, we wouldn't be so far behind the rest of the world, and sure as hell wouldn't pay as much as we currently are for it.
i think we are pretty dumb! herp derp. |
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Guido
join:2008-04-01
Kitchener, ON | said by s_horty_s88:said by elitefx:said by s_horty_s88:ah. another day with canadian ISP's i see. all is normal, nothing to see here folks!
Yea, you're right, but us Canadians aren't as dumb as our ISP's make us look to the rest of the world....... hahaha, i don't know about that. they give us crap service, we pay for it. they give us same service and label/market it all fancy and top-tier, and we still pay for it. then they upgrade our upload from 512kb to 1mb and say they have "DOUBLED OUR SPEEDS!!!" how AMAZING!? what a deal i say! then we proceed to pay even more for this shit! but most of us don't know the difference, were so ignorant. if we were properly educated about the way these services are being handled in canada, we wouldn't be so far behind the rest of the world, and sure as hell wouldn't pay as much as we currently are for it. i think we are pretty dumb! herp derp. Tend to agree - but to be fair, the regulatory structure in Canada certainly hasn't encouraged competition between ISPs - some baby steps recently, but we're still miles behind so many places in the world. |
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kabes
join:2010-05-14
Kitchener, ON | reply to LesterZhang
Any more updates?
Going on 7 hours....unacceptable |
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cyc66
join:2007-09-16
Waterloo, ON | Cut fiber lines can take awhile to repair |
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 InssomniakThe GlitchPremium
join:2005-04-06
Cayuga, ON
kudos:1 | Caledonia, ON --
Construction truck takes out overhead fibre operated by Mountaincable (now Shaw), thousands of customers south of there out of service, phone, internet, TV. Including my ISP.
7 hours start to finish to splice in a new section of fibre.
True story..
--
OptionsDSL Wireless Internet
»www.optionsdsl.ca |
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cyc66
join:2007-09-16
Waterloo, ON | That sounds about right  |
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| reply to LesterZhang
i dont know, some construction company here spliced a cable, rogers had it fixed in 2 hours |
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