said by nitzguy:
These things happen, unfortunately fibre splices take an extremely long time to repair...
Then how come rogers fixed one near my place about 4 months ago within 2 hours. Internet went out at 11am because a construction crew severed the cable. by 12:45 internet was back online. Rogers crew was on site within 20 minutes
Now to be fair it wasn't a main cable that effected the whole city, it was a small cable that effected a street, but still.. heck suprised it was even that fast since with a street not like they have a whole tricity bitching