leesoft
join:2005-08-16
Sunnyvale, CA | [DSL] Can I upgrade to 6M dsl I am current on 3M dsl and thinking about to upgrade to 6M, however, the website pre-qualify only has 3M DSL for my number.
I was on 6M service with att on the same line before I switch to DSLX, and I think DSLX is just using att lines, so guess it maybe just the pre-qualify database doesn't carry the right data.
Can anyone help to run a line test and see whether I can upgrade to a 6M service.
Thanks
Ji |
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 dslx_nickPremium
join:2011-12-24
Chatsworth, CA
kudos:16 | Sure, send me a PM with your information and I'd be happy to do so for you. |
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leesoft
join:2005-08-16
Sunnyvale, CA | sent you a meesage |
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dslx_nickPremium
join:2011-12-24
Chatsworth, CA
kudos:16 | Yeah, sorry for the delay; was double-checking some things before sending my reply back, since new orders isn't really my department. |
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 xsbell
join:2008-12-22
Canada
kudos:1
 ·Primus Telecommu..
| reply to leesoft
said by leesoft:I am current on 3M dsl and thinking about to upgrade to 6M, however, the website pre-qualify only has 3M DSL for my number.
I was on 6M service with att on the same line before I switch to DSLX, and I think DSLX is just using att lines, so guess it maybe just the pre-qualify database doesn't carry the right data.
Can anyone help to run a line test and see whether I can upgrade to a 6M service.
Thanks
Ji
If you post your line stats someone could tell you right away.
If you previously had 6Mbps service though, and AT&T didn't move you to different equipment, then it should be just a simple update to your profile and DSLX's accounting. |
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