O Canada! > Canadian > TekSavvy > Teksavvy is down in the north west of Waterloo, anyone else?

reply to LesterZhang

Re: Teksavvy is down in the north west of Waterloo, anyone else?

Thanks Martin. I just missed seeing the outage thread.

Looks like TSI posted really quickly about the outage. Was there already a surge of phone calls or did Rogers give you a heads up?

We have probes that monitor each and every single link. We know when something is down pretty much the moment it happens.

This must be Teksavvy only, the internet in my office in the northern Waterloo works fine.

reply to TSI Gabe
Thanks Gabe for the info. That is really helpful to know.

I for one really appreciate the new thorough approach that has been taken with posting about outages. That level of transparency is excellent and very helpful for people coming to the forums.