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rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to Kane Hart

Re: Does start.ca actually monitor their bandwidth?

The short answer is "yes we do", the longer answer is that in your particular area it's more difficult to do in an automated way right now and therefore the web monitor isn't updated online and as a result overages don't apply at this time. We do however keep an eye on people that are taking significant liberties with the quota that is included with their package and deal with them on a case by case basis as needed. The monitor will be active by early in the new year though at which time it will be easier for people to self manage. Additionally, we are waiting for a CRTC decision around the capacity rates which is what really drives the need for a cap at this time, and we are hopeful that with the new rates there may be an opportunity to extend our unlimited options to more speed tiers. Thanks!