dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
6550
share rss forum feed


plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3

[Signals] New Modem - Arris TM722G/CT

Click for full size
Click for full size
Click for full size
Click for full size
Click for full size
Everyone,

Went down to the local Comcast office today, as I had to swap out one of my Cable TV Boxes. The issue was none of the remotes worked on it (it would not change channels anymore). The old box was a DCT6200/2005. Had no issues swapping that out, and I was impressed with what the new box looked like. It so much smaller and thinner! They gave me a Pace RNG110 RF. I asked if I would be able to swap out my other 2 STB's, and they said not a problem. Just bring them down and they would exchange them for me.

I then asked about swapping out my existing eMTA (Arris, Model #TM402P/110) for a D3 version.

They said "No problem Sir!", and came up to the counter with an Arris TM722G/CT.

I took everything home, swapped everything out, used the online activation, and was up in less then 5 minutes!

So, I'm posting screen shots from the Modem Status Pages. Since this is my first D3 modem, I wanted to check to make sure everything looks good.

I do want to point out that on the modem itself, all of the lights are Green and solid, except one is orange, and flashing. The one that is flashing and Orange is labeled as "Online". Not sure what that means, as I don't have a manual. All I got was the modem itself shrink wrapped. (No power cord, no media, etc).

My "Internet Package" is "Performance w/powerboost".

I just ran a Speed Test from Speedtest.net, and my results are below.

11/27/2012 @ 3:39 PM
Download: 25.48 Mbps
Upload: 4.449 Mbps

So, as far as speed goes, things are where they should be compared to my previous speed tests. However, I'm clueless as far as the number of Downstream and Upstream channels I'm suppose to have, and if they numbers are within range.

If anyone needs more information, feel free to ask and I'll provide it.

Thanks!

--Brian
--
============================
--Brian Plencner

E-Mail: CoasterBrian72Cancer@gmail.com
Note: Kill Cancer to Reply via e-mail

KevTech
Premium
join:2002-08-22
Seattle, WA

I hope the pace box works out for you as every one of them I had was junk.

X1 is a Pace.



plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3

said by KevTech:

I hope the pace box works out for you as every one of them I had was junk.

X1 is a Pace.

So far, things are working the way they should be. Don't know about Caller ID on the TV's yet (have not tried it), but outside of that, picture comes on, and I get all the stations that we are suppose to.

--Brian
--
============================
--Brian Plencner

E-Mail: CoasterBrian72Cancer@gmail.com
Note: Kill Cancer to Reply via e-mail


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

1 recommendation

reply to plencnerb

said by plencnerb:

So, I'm posting screen shots from the Modem Status Pages. Since this is my first D3 modem, I wanted to check to make sure everything looks good.

However, I'm clueless as far as the number of Downstream and Upstream channels I'm suppose to have, and if they numbers are within range.

If anyone needs more information, feel free to ask and I'll provide it.

Seems you've left out the signal stats themselves.


plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3

Click for full size
said by EG:

Seems you've left out the signal stats themselves.

Yeah not sure what happened. I had 5 pictures that I wanted to upload, and I had issues with the last one, so maybe that is why it did not post.

It is now attached to this post.

Sorry about that!

--Brian


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9
reply to plencnerb

Looks o/k other than the downstream power being a tad high but if you are not having any issues then don't sweat it.



plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3

said by EG:

Looks o/k other than the downstream power being a tad high but if you are not having any issues then don't sweat it.

So far, things are running without problems. Outside of doing a single speed test, I have not done any other tests to see if things are just as good as they were with my last modem.

The only question I do have has to do with the actual lights on the modem itself.

Below is the current state of each light, and what color it is

Label--->Light State----->Light Color

Power--->Solid----->Green
DS--->Solid----->Green
US--->Solid----->Green
Online--->Solid----->Green
Link--->Blinking----->Orange
Tel 1--->Solid----->Green
Tel 2--->Off----->Off
Battery--->Solid----->Green

I know why "Tel 2" is off, as I only have one phone line / number in my home.

I just want to make sure that the Link Light blinking and being Orange is normal.

I did find the manual, and it says this about that indicator light

Yellow = USB 1.x or 10/100 BaseT Ethernet connected
Green = USB 2.0 or 1000 BaseT Ethernet connected
Off = Computer not connected
Flash = Computer Activity

Maybe it is "yellow", but it looks "Orange" or "Amber" to me. Which, is why I'm asking. If it really is "Yellow" then all appears to be good then, as I know it is connected to my Smoothwall express box, which has two 10/100 MB NIC's in it.
However, if it really is "Orange", and its not suppose to be, then I may have an issue!

--Brian
--
============================
--Brian Plencner

E-Mail: CoasterBrian72Cancer@gmail.com
Note: Kill Cancer to Reply via e-mail


joako
Premium
join:2000-09-07
/dev/null
kudos:6

Pretty sure the link light is for the ethernet... should turn off if unplugged. It will probably turn green if you hook up a gigabit device.
--
PRescott7-2097



plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3

Right, that is what I figured it to be.

I just wanted to double check the color. As I said, it looks Orange to me. However, the manual says it should be Yellow.

If it really is a Yellow light, then all is good.

--Brian
--
============================
--Brian Plencner

E-Mail: CoasterBrian72Cancer@gmail.com
Note: Kill Cancer to Reply via e-mail



NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage

said by plencnerb:

Right, that is what I figured it to be.

I just wanted to double check the color. As I said, it looks Orange to me. However, the manual says it should be Yellow.

If it really is a Yellow light, then all is good.

--Brian

Amber, Orange, Yellow... All three color names seem to be used interchangeably by LED vendors. Possibly Arris (or their Chinese equipment supplier) changed LED vendors after the manual was published (or perhaps the manual's author was color blind).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.


plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3

said by NetFixer:

Amber, Orange, Yellow... All three color names seem to be used interchangeably by LED vendors. Possibly Arris (or their Chinese equipment supplier) changed LED vendors after the manual was published (or perhaps the manual's author was color blind).

Or perhaps I'm color blind and I don't even know it! LOL!


owlyn
Premium,MVM
join:2004-06-05
Newtown, PA

Your lights are correct.



plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3
reply to plencnerb

Thanks for all the replies and confirmations that all is good!

--Brian



NetDog
Premium,VIP
join:2002-03-04
Parker, CO
kudos:77
Reviews:
·Comcast

1 recommendation

said by plencnerb:

Thanks for all the replies and confirmations that all is good!

--Brian

Dude your in a IPv6 enabled area.. you need to get you v6 on


plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3

That I do!

I did notice the section of the last picture called "DHCP Attempts to obtain CM IP Address:". Below it lists IPv4 Attempt(s) and IPV6 Attempt(s). I figured if my area was ready for IPv6, those numbers would update.

Right now, my router is a Dell desktop running Smoothwall Express 3.x. As far as I know, it does not support IPv6 directly.

What I may do at some point is test IPv6 by using my Windows 7 desktop connected directly to my Cable Modem, and see what I get. Once I know that is working, I'll move forward with getting my router configured for it, whatever that may involve.

--Brian
--
============================
--Brian Plencner

E-Mail: CoasterBrian72Cancer@gmail.com
Note: Kill Cancer to Reply via e-mail



NetDog
Premium,VIP
join:2002-03-04
Parker, CO
kudos:77
Reviews:
·Comcast

said by plencnerb:

I did notice the section of the last picture called "DHCP Attempts to obtain CM IP Address:". Below it lists IPv4 Attempt(s) and IPV6 Attempt(s). I figured if my area was ready for IPv6, those numbers would update.

As a side note this is only for the cable modem management side of the cable modem or what we call the DOCSIS side. it doesnt do anything for the CPE side.

said by plencnerb:

What I may do at some point is test IPv6 by using my Windows 7 desktop connected directly to my Cable Modem, and see what I get. Once I know that is working, I'll move forward with getting my router configured for it, whatever that may involve.

I would do that as well, hook up your Windows 7 PC and make sure you get a IPv6 address. Then you know your area CMTS is good to go, put your router in place..


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9
reply to plencnerb

Wrong thread, sorry.



NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
reply to plencnerb

said by plencnerb:

I did notice the section of the last picture called "DHCP Attempts to obtain CM IP Address:". Below it lists IPv4 Attempt(s) and IPV6 Attempt(s). I figured if my area was ready for IPv6, those numbers would update.

You don't necessarily need to wait for the CMTS side of your modem to use IPv6. My SB6121 is still using IPv4 on the cable side, but I nonetheless have full native IPv4/IPv6 connectivity.






C:\>ipconfig
 
Windows IP Configuration
 
Ethernet adapter Local Area Connection 2:
 
        Connection-specific DNS Suffix  . : dcs-net
        IP Address. . . . . . . . . . . . : 192.168.9.100
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        IP Address. . . . . . . . . . . . : 2601:5:c80:91:493d:2c4:6e8d:1572
        IP Address. . . . . . . . . . . . : 2601:5:c80:91:e291:f5ff:fe95:b69d
        IP Address. . . . . . . . . . . . : fe80::e291:f5ff:fe95:b69d%26
        Default Gateway . . . . . . . . . : 192.168.9.254
                                            fe80::1e7e:e5ff:fe4c:e6ff%26
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
        Connection-specific DNS Suffix  . :
        IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
        Default Gateway . . . . . . . . . :
 
Tunnel adapter Automatic Tunneling Pseudo-Interface:
 
        Connection-specific DNS Suffix  . : dcs-net
        IP Address. . . . . . . . . . . . : fe80::5efe:192.168.9.100%2
        Default Gateway . . . . . . . . . :
 
C:\>netsh int ipv6 show addr
Querying active state...
 
Interface 26: Local Area Connection 2
 
Addr Type  DAD State  Valid Life   Pref. Life   Address
---------  ---------- ------------ ------------ -----------------------------
Temporary  Preferred    3d9h28m11s      8h12m8s 2601:5:c80:91:493d:2c4:6e8d:1572
Public     Preferred    3d9h28m11s   3d9h28m11s 2601:5:c80:91:e291:f5ff:fe95:b69d
Link       Preferred      infinite     infinite fe80::e291:f5ff:fe95:b69d
 
Interface 5: Teredo Tunneling Pseudo-Interface
 
Addr Type  DAD State  Valid Life   Pref. Life   Address
---------  ---------- ------------ ------------ -----------------------------
Link       Preferred      infinite     infinite fe80::ffff:ffff:fffd
 
Interface 2: Automatic Tunneling Pseudo-Interface
 
Addr Type  DAD State  Valid Life   Pref. Life   Address
---------  ---------- ------------ ------------ -----------------------------
Link       Preferred      infinite     infinite fe80::5efe:192.168.9.100
 
Interface 1: Loopback Pseudo-Interface
 
Addr Type  DAD State  Valid Life   Pref. Life   Address
---------  ---------- ------------ ------------ -----------------------------
Loopback   Preferred      infinite     infinite ::1
Link       Preferred      infinite     infinite fe80::1
 
C:\>ping www.comcast.net
 
Pinging a1526.dscg.akamai.net [2001:559:0:5d::1743:3d3b] with 32 bytes of data:
 
Reply from 2001:559:0:5d::1743:3d3b: time=40ms
Reply from 2001:559:0:5d::1743:3d3b: time=31ms
Reply from 2001:559:0:5d::1743:3d3b: time=32ms
Reply from 2001:559:0:5d::1743:3d3b: time=30ms
 
Ping statistics for 2001:559:0:5d::1743:3d3b:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 30ms, Maximum = 40ms, Average = 33ms
 
C:\>ping -4 www.comcast.net
 
Pinging a1526.dscg.akamai.net [184.84.220.27] with 32 bytes of data:
 
Reply from 184.84.220.27: bytes=32 time=19ms TTL=58
Reply from 184.84.220.27: bytes=32 time=19ms TTL=58
Reply from 184.84.220.27: bytes=32 time=19ms TTL=58
Reply from 184.84.220.27: bytes=32 time=19ms TTL=58
 
Ping statistics for 184.84.220.27:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 19ms, Average = 19ms
 



--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

The CMTS must be configured for IPv6 though of course
--
"Women. Can't live with 'em, pass the beer nuts." -Norm



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

Yep. The DOCSIS MIMO has to do their internal management IP address of the modem and has nothing to do with the CPE / LAN side of it.



plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3

4 edits
reply to NetDog


Network adapter settings
 
Click for full size
Click for full size
Click for full size
Click for full size
said by NetDog:

I would do that as well, hook up your Windows 7 PC and make sure you get a IPv6 address. Then you know your area CMTS is good to go, put your router in place..

Well, I went ahead and did that. From what I can tell, things are working the way they should be, and I have IPv6! :)

I powered off my desktop, and unplugged it from my switch. I then reset my cable modem with the little pin button on the back.

Once the cable modem was back up, I plugged my desktop directly into it, and powered it back on.

Upon getting into Windows 7, I did an ipconfig. That information is posted above for review.

Seeing both what appears to be a valid IPv4 and an IPv6 IP, I then go to run a test over at test-ipv6.com. Those results are posted as well.

Knowing I got 10/10, I would think life is good! :)

EDIT: I did a few more tests. I know it is WAY to early to do this, but I turned off IPv4 (unchecked the box on the network card, and disabled "Microsoft ISATAP Adapter and "Teredo Tunneling Pseudo-Interface" in device manager).

I added two new pictures. One shows an ipconfig with just an IPv6, and the other shows a ping and a tracert to google.

Outside of the following two sites, not much else worked. Which, is expected, as most places don't have things setup for only IPv6 just yet.

http://ipv6.google.com/
http://ipv6.speedtest.comcast.net/
 

So, as far as I can tell, I can get both IPv4 and IPv6 IP's from Comcast now.

Now, its on to my router! :) If I run into issues or questions with that, I'll start a new thread.

--Brian