 plencnerbPremium join:2000-09-25 Elgin, IL kudos:2 | [Signals] New Modem - Arris TM722G/CT Everyone,
Went down to the local Comcast office today, as I had to swap out one of my Cable TV Boxes. The issue was none of the remotes worked on it (it would not change channels anymore). The old box was a DCT6200/2005. Had no issues swapping that out, and I was impressed with what the new box looked like. It so much smaller and thinner! They gave me a Pace RNG110 RF. I asked if I would be able to swap out my other 2 STB's, and they said not a problem. Just bring them down and they would exchange them for me.
I then asked about swapping out my existing eMTA (Arris, Model #TM402P/110) for a D3 version.
They said "No problem Sir!", and came up to the counter with an Arris TM722G/CT.
I took everything home, swapped everything out, used the online activation, and was up in less then 5 minutes! 
So, I'm posting screen shots from the Modem Status Pages. Since this is my first D3 modem, I wanted to check to make sure everything looks good.
I do want to point out that on the modem itself, all of the lights are Green and solid, except one is orange, and flashing. The one that is flashing and Orange is labeled as "Online". Not sure what that means, as I don't have a manual. All I got was the modem itself shrink wrapped. (No power cord, no media, etc).
My "Internet Package" is "Performance w/powerboost".
I just ran a Speed Test from Speedtest.net, and my results are below.
11/27/2012 @ 3:39 PM Download: 25.48 Mbps Upload: 4.449 Mbps
So, as far as speed goes, things are where they should be compared to my previous speed tests. However, I'm clueless as far as the number of Downstream and Upstream channels I'm suppose to have, and if they numbers are within range.
If anyone needs more information, feel free to ask and I'll provide it.
Thanks!
--Brian -- ============================ --Brian Plencner
E-Mail: CoasterBrian72Cancer@gmail.com Note: Kill Cancer to Reply via e-mail |
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 KevTechPremium join:2002-08-22 Seattle, WA | I hope the pace box works out for you as every one of them I had was junk.
X1 is a Pace. |
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 plencnerbPremium join:2000-09-25 Elgin, IL kudos:2 | said by KevTech:I hope the pace box works out for you as every one of them I had was junk.
X1 is a Pace. So far, things are working the way they should be. Don't know about Caller ID on the TV's yet (have not tried it), but outside of that, picture comes on, and I get all the stations that we are suppose to.
--Brian -- ============================ --Brian Plencner
E-Mail: CoasterBrian72Cancer@gmail.com Note: Kill Cancer to Reply via e-mail |
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 EGThe wings of lovePremium join:2006-11-18 Union, NJ kudos:9 | reply to plencnerb said by plencnerb:So, I'm posting screen shots from the Modem Status Pages. Since this is my first D3 modem, I wanted to check to make sure everything looks good.
However, I'm clueless as far as the number of Downstream and Upstream channels I'm suppose to have, and if they numbers are within range.
If anyone needs more information, feel free to ask and I'll provide it.
Seems you've left out the signal stats themselves. |
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 plencnerbPremium join:2000-09-25 Elgin, IL kudos:2 | said by EG:Seems you've left out the signal stats themselves. Yeah not sure what happened. I had 5 pictures that I wanted to upload, and I had issues with the last one, so maybe that is why it did not post.
It is now attached to this post.
Sorry about that! 
--Brian |
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 EGThe wings of lovePremium join:2006-11-18 Union, NJ kudos:9 | reply to plencnerb Looks o/k other than the downstream power being a tad high but if you are not having any issues then don't sweat it. |
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 plencnerbPremium join:2000-09-25 Elgin, IL kudos:2 | said by EG:Looks o/k other than the downstream power being a tad high but if you are not having any issues then don't sweat it. So far, things are running without problems. Outside of doing a single speed test, I have not done any other tests to see if things are just as good as they were with my last modem. The only question I do have has to do with the actual lights on the modem itself. Below is the current state of each light, and what color it is Label--->Light State----->Light Color Power--->Solid----->Green DS--->Solid----->Green US--->Solid----->Green Online--->Solid----->Green Link--->Blinking----->Orange Tel 1--->Solid----->Green Tel 2--->Off----->Off Battery--->Solid----->Green I know why "Tel 2" is off, as I only have one phone line / number in my home. I just want to make sure that the Link Light blinking and being Orange is normal. I did find the manual, and it says this about that indicator light Yellow = USB 1.x or 10/100 BaseT Ethernet connected Green = USB 2.0 or 1000 BaseT Ethernet connected Off = Computer not connected Flash = Computer Activity Maybe it is "yellow", but it looks "Orange" or "Amber" to me. Which, is why I'm asking. If it really is "Yellow" then all appears to be good then, as I know it is connected to my Smoothwall express box, which has two 10/100 MB NIC's in it. However, if it really is "Orange", and its not suppose to be, then I may have an issue!  --Brian -- ============================ --Brian Plencner
E-Mail: CoasterBrian72Cancer@gmail.com Note: Kill Cancer to Reply via e-mail |
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 joakoPremium join:2000-09-07 /dev/null kudos:5 | Pretty sure the link light is for the ethernet... should turn off if unplugged. It will probably turn green if you hook up a gigabit device. -- PRescott7-2097 |
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 plencnerbPremium join:2000-09-25 Elgin, IL kudos:2 | Right, that is what I figured it to be.
I just wanted to double check the color. As I said, it looks Orange to me. However, the manual says it should be Yellow.
If it really is a Yellow light, then all is good.
--Brian -- ============================ --Brian Plencner
E-Mail: CoasterBrian72Cancer@gmail.com Note: Kill Cancer to Reply via e-mail |
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 NetFixerFrom my cold dead handsPremium join:2004-06-24 The Boro Reviews:
·Comcast Business..
·Vonage
·Cingular Wireless
·Comcast
| said by plencnerb:Right, that is what I figured it to be.
I just wanted to double check the color. As I said, it looks Orange to me. However, the manual says it should be Yellow.
If it really is a Yellow light, then all is good.
--Brian Amber, Orange, Yellow... All three color names seem to be used interchangeably by LED vendors. Possibly Arris (or their Chinese equipment supplier) changed LED vendors after the manual was published (or perhaps the manual's author was color blind). -- We can never have enough of nature. We need to witness our own limits transgressed, and some life pasturing freely where we never wander. |
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 plencnerbPremium join:2000-09-25 Elgin, IL kudos:2 | said by NetFixer:Amber, Orange, Yellow... All three color names seem to be used interchangeably by LED vendors. Possibly Arris (or their Chinese equipment supplier) changed LED vendors after the manual was published (or perhaps the manual's author was color blind). Or perhaps I'm color blind and I don't even know it! LOL! |
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 owlynPremium,MVM join:2004-06-05 Newtown, PA | Your lights are correct. |
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 plencnerbPremium join:2000-09-25 Elgin, IL kudos:2 | reply to plencnerb Thanks for all the replies and confirmations that all is good!
--Brian |
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 NetDogPremium,VIP join:2002-03-04 Parker, CO kudos:4 Reviews:
·Comcast
| said by plencnerb:Thanks for all the replies and confirmations that all is good!
--Brian Dude your in a IPv6 enabled area.. you need to get you v6 on  |
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 plencnerbPremium join:2000-09-25 Elgin, IL kudos:2 | That I do! 
I did notice the section of the last picture called "DHCP Attempts to obtain CM IP Address:". Below it lists IPv4 Attempt(s) and IPV6 Attempt(s). I figured if my area was ready for IPv6, those numbers would update.
Right now, my router is a Dell desktop running Smoothwall Express 3.x. As far as I know, it does not support IPv6 directly.
What I may do at some point is test IPv6 by using my Windows 7 desktop connected directly to my Cable Modem, and see what I get. Once I know that is working, I'll move forward with getting my router configured for it, whatever that may involve.
--Brian -- ============================ --Brian Plencner
E-Mail: CoasterBrian72Cancer@gmail.com Note: Kill Cancer to Reply via e-mail |
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 NetDogPremium,VIP join:2002-03-04 Parker, CO kudos:4 Reviews:
·Comcast
| said by plencnerb:I did notice the section of the last picture called "DHCP Attempts to obtain CM IP Address:". Below it lists IPv4 Attempt(s) and IPV6 Attempt(s). I figured if my area was ready for IPv6, those numbers would update.
As a side note this is only for the cable modem management side of the cable modem or what we call the DOCSIS side. it doesnt do anything for the CPE side.
said by plencnerb:What I may do at some point is test IPv6 by using my Windows 7 desktop connected directly to my Cable Modem, and see what I get. Once I know that is working, I'll move forward with getting my router configured for it, whatever that may involve.
I would do that as well, hook up your Windows 7 PC and make sure you get a IPv6 address. Then you know your area CMTS is good to go, put your router in place.. |
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 EGThe wings of lovePremium join:2006-11-18 Union, NJ kudos:9 | reply to plencnerb Wrong thread, sorry. |
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 NetFixerFrom my cold dead handsPremium join:2004-06-24 The Boro Reviews:
·Comcast Business..
·Vonage
·Cingular Wireless
·Comcast
| reply to plencnerb
said by plencnerb:I did notice the section of the last picture called "DHCP Attempts to obtain CM IP Address:". Below it lists IPv4 Attempt(s) and IPV6 Attempt(s). I figured if my area was ready for IPv6, those numbers would update. You don't necessarily need to wait for the CMTS side of your modem to use IPv6. My SB6121 is still using IPv4 on the cable side, but I nonetheless have full native IPv4/IPv6 connectivity.

C:\>ipconfig
Windows IP Configuration
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix . : dcs-net
IP Address. . . . . . . . . . . . : 192.168.9.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : 2601:5:c80:91:493d:2c4:6e8d:1572
IP Address. . . . . . . . . . . . : 2601:5:c80:91:e291:f5ff:fe95:b69d
IP Address. . . . . . . . . . . . : fe80::e291:f5ff:fe95:b69d%26
Default Gateway . . . . . . . . . : 192.168.9.254
fe80::1e7e:e5ff:fe4c:e6ff%26
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
Default Gateway . . . . . . . . . :
Tunnel adapter Automatic Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . : dcs-net
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.9.100%2
Default Gateway . . . . . . . . . :
C:\>netsh int ipv6 show addr
Querying active state...
Interface 26: Local Area Connection 2
Addr Type DAD State Valid Life Pref. Life Address
--------- ---------- ------------ ------------ -----------------------------
Temporary Preferred 3d9h28m11s 8h12m8s 2601:5:c80:91:493d:2c4:6e8d:1572
Public Preferred 3d9h28m11s 3d9h28m11s 2601:5:c80:91:e291:f5ff:fe95:b69d
Link Preferred infinite infinite fe80::e291:f5ff:fe95:b69d
Interface 5: Teredo Tunneling Pseudo-Interface
Addr Type DAD State Valid Life Pref. Life Address
--------- ---------- ------------ ------------ -----------------------------
Link Preferred infinite infinite fe80::ffff:ffff:fffd
Interface 2: Automatic Tunneling Pseudo-Interface
Addr Type DAD State Valid Life Pref. Life Address
--------- ---------- ------------ ------------ -----------------------------
Link Preferred infinite infinite fe80::5efe:192.168.9.100
Interface 1: Loopback Pseudo-Interface
Addr Type DAD State Valid Life Pref. Life Address
--------- ---------- ------------ ------------ -----------------------------
Loopback Preferred infinite infinite ::1
Link Preferred infinite infinite fe80::1
C:\>ping www.comcast.net
Pinging a1526.dscg.akamai.net [2001:559:0:5d::1743:3d3b] with 32 bytes of data:
Reply from 2001:559:0:5d::1743:3d3b: time=40ms
Reply from 2001:559:0:5d::1743:3d3b: time=31ms
Reply from 2001:559:0:5d::1743:3d3b: time=32ms
Reply from 2001:559:0:5d::1743:3d3b: time=30ms
Ping statistics for 2001:559:0:5d::1743:3d3b:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 40ms, Average = 33ms
C:\>ping -4 www.comcast.net
Pinging a1526.dscg.akamai.net [184.84.220.27] with 32 bytes of data:
Reply from 184.84.220.27: bytes=32 time=19ms TTL=58
Reply from 184.84.220.27: bytes=32 time=19ms TTL=58
Reply from 184.84.220.27: bytes=32 time=19ms TTL=58
Reply from 184.84.220.27: bytes=32 time=19ms TTL=58
Ping statistics for 184.84.220.27:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 19ms, Average = 19ms
-- We can never have enough of nature. We need to witness our own limits transgressed, and some life pasturing freely where we never wander. |
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 pflogBueller? Bueller?Premium,MVM join:2001-09-01 El Dorado Hills, CA kudos:3 | The CMTS must be configured for IPv6 though of course  -- "Women. Can't live with 'em, pass the beer nuts." -Norm |
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 EGThe wings of lovePremium join:2006-11-18 Union, NJ kudos:9 | Yep. The DOCSIS MIMO has to do their internal management IP address of the modem and has nothing to do with the CPE / LAN side of it. |
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