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This is a sub-selection from Notices & Screen shots

TBBroadband

join:2012-10-26
Fremont, OH
Reviews:
·AT&T U-Verse
·MegaPath
reply to bobjohnson

Re: Notices & Screen shots

I don't either. But has others have pointed out, nobody has had this happen to them or know of anyone. These "reports" show no proof to what was reported. Normally Karl would show proof by screen shots or something. But in this case he's taking these people's word for it without showing the rest of us proof. Especially when Clear shows their customers a usage meter that is up to date on a daily basis. So when he's out "reporting" he should be providing proof otherwise this story is a regular "blog" with no proof of anything. Just "we were informed". And being "informed" doesn't mean much of anything. I can be "informed" by the neighborhood crack dealer that the same happened to him but why go out and cause a company to start doing PR damage control and responding to such when no actual proof of these claims were even shown?



bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US
·Sprint Mobile Br..

Yeah, no one has any problem showing proof when they really got screwed over. I don't believe that has happened in this situation. Just someone spreading crap around the internet. Who'd have thought something like that would happen?


TBBroadband

join:2012-10-26
Fremont, OH
Reviews:
·AT&T U-Verse
·MegaPath

A valid Clear customer that has this problem would have NO problem providing this proof. As I have stated, they have access to a valid and WORKING usage meter. If this really happened, these people should come forward and show the letter and usage screen shots from the Clear Portal. Otherwise this isn't news but someone thinking they can make headlines. For all one could assume this is an upset former employee. Also if this was about any other company screen shots would be included to show the disconnected notice and how much they used.

Otherwise- a moot topic and nothing to talk about since Clear states on record and in their AUP they don't disconnect but throttle.



bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US
·Sprint Mobile Br..

said by TBBroadband:

Otherwise- a moot topic and nothing to talk about since Clear states on record and in their AUP they don't disconnect but throttle.

Also note to all the prepaid, no contract advocates around here. They can do what they want.

theFarm

join:2012-09-16
Washington, DC
Reviews:
·Clear Wireless
reply to TBBroadband

I second the call for some verifiable data. Clear's portal provides a ton of information about usage, tower location, and signal strength. For instance I live near an underutilized tower and work near a full capacity tower. I notice slower speeds near work at the expected heavy use times (lunch, 6pm Netflix binge, etc) I get as much as 10MB down/1 up at home. I've been a customer since August and have streamed as much as 200+MB/month.

This series on Clear is light on facts and heavy on accusations. I expect more from DSLreports. We consumers need accurate data and level headed criticism if we are to put any preassure on the Telecoms.

I'll be the first to argue your case if you can prove that Clear is terminating accounts using as few as 5GB/month



knighthawktf

@comcast.net

" Clear's portal provides a ton of information about usage, tower location, and signal strength. For instance I live near an underutilized tower and work near a full capacity tower."
---
Where are you getting the tower utilization stats from, certainly not from their website