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Navier
join:2012-10-29

Navier to jimmyfogg

Member

to jimmyfogg

Re: SLOW - 30/2 First few days, now constant 17/1 and below

damn. I;m not as lucky as you all.
First test was only 11 second is still 16 hopefully mine will be back,
Come on Rocca don't let me down

silvercat
join:2007-11-07

silvercat

Member

said by Navier:

damn. I;m not as lucky as you all.
First test was only 11 second is still 16 hopefully mine will be back,
Come on Rocca don't let me down

LoL... same with me. Still on 16/1 -- but still have faith in Start
Guru
join:2008-10-01

Guru to Navier

Member

to Navier
It's just matter of time, have patience. And it's not like you don't have internet connection!

rocca
Start.ca
Premium Member
join:2008-11-16
London, ON

rocca to silvercat

Premium Member

to silvercat
said by silvercat:

said by Navier:

Come on Rocca don't let me down

LoL... same with me. Still on 16/1 -- but still have faith in Start

:)

Yeah, when Cogeco rebanded their tiers they created two different issues. The first problem was that 30 meg went to 16, that's the list we're going through and should be done by end of day tomorrow (it's a decent sized list and we have to manually generate and track a ticket for every one). The second problem was that the 20 meg also went to 16, however the tier level is now correct but the speed for that tier is wrong - Cogeco has to fix the backend to reflect the proper speed for it, I also hope this is fixed tomorrow.
Navier
join:2012-10-29

Navier to Guru

Member

to Guru
true but after being on a slow bell connection for 15 years I was kinda getting a kick out of the blazing speeds.
I have no worries that all will be well soon and in no way was it meant to be disrespectful towards start