dslreports logo
 
    All Forums Hot Topics Gallery
spc
uniqs
7

nitzguy
Premium Member
join:2002-07-11
Sudbury, ON

nitzguy to LesterZhang

Premium Member

to LesterZhang

Re: Teksavvy is down in the north west of Waterloo, anyone else?

These things happen, unfortunately fibre splices take an extremely long time to repair...

Not because the repair itself is lengthy, but the amount of time in prep to get the team to the location is lengthy...

Random fact: there are not many of these teams around...they have to be organized and then they have to be dispatched to site...and its not like they can just drop everything at a drop of a hat and go and repair this fibre, it goes like this, dude is on-call, receives a call and they have a response time SLA, and they get to that, its not like he's eating and he drops everything to go and splice the fibre.

So, it does suck, would it be possible for companies to have redundant links? You'd think so but it wouldn't be cost effective...

Also, all fibre splices take roughly that long...even on an industrial scale where a large mining concern had a fibre cut because the boom truck wasn't paying attention....took about 9 hours to get everything back and running properly.
harmar
join:2011-05-25

harmar

Member

said by nitzguy:

These things happen, unfortunately fibre splices take an extremely long time to repair...

Then how come rogers fixed one near my place about 4 months ago within 2 hours. Internet went out at 11am because a construction crew severed the cable. by 12:45 internet was back online. Rogers crew was on site within 20 minutes
Now to be fair it wasn't a main cable that effected the whole city, it was a small cable that effected a street, but still.. heck suprised it was even that fast since with a street not like they have a whole tricity bitching