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wTheOnew
join:2012-03-09

wTheOnew to AnonMan

Member

to AnonMan

Re: [Rant] [LONG]A Tale of Two Truck Rolls

said by AnonMan :

If after that not fixed you can contact corporate.

How do you contact corporate? Or, anyone at corporate that actually cares and doesn't just wan't to get you to go away...
mario02423
join:2004-06-09
Berwyn, IL

mario02423

Member

said by wTheOnew:

said by AnonMan :

If after that not fixed you can contact corporate.

How do you contact corporate? Or, anyone at corporate that actually cares and doesn't just wan't to get you to go away...

I didn't believe it until I tried it, but an email to "we_can_help@comcast.com" and "we_can_help@cable.comcast.com" will do the trick. (Note, I don't know which email works, but I've always sent my complaint to both.) You should include your name, contact number, time to call, account number, and a description of your problem. You'll get a call within 24 business hours from a representative with "Corporate Escalation."

Cheers!