said by PJL:Apparently something broke when the OP performed the router reset. The STBs were functioning properly before that indicating they were properly connected.
Not necessarily. The OP was using the presence of guide data to determine the STBs were/were not functioning. Since the STBs store 10 days of guide data, that's not an accurate method of determining if the STBs have internet connectivity. VOD is a much better indicator of STB connectivity.