said by Cogeco_Aaron:
I can't comment on why the accounts merged without actually looking at the accounts. I do apologize that you have had a regretful experience.
Appreciate you posting. There were a few contributors that got my back up, not least of which was that I could not even talk to them about the internet account that I set up myself way back when it was The Wave.
In any event, it all turned out well. We now have much better and much lower cost TV service from Shaw.
Also led me to look at our internet usage and we were able to downgrade one level. My neighbour (who's computers I look after) is doing the same thing.
All I have to do now, is try and remember the Shaw channel numbers I use and figure out how to access the 8 free PPVs they included!