| reply to teletone
Re: [Rant] Staples.ca - that wasn't easy for me! said by teletone:if you're suggesting i wear a pair of disposable gloves to perform catheterization, that's 3650 gloves wasted in a year (36.5 boxes).
if you're suggesting i wear the same pair of gloves and take them off to perform catheterization, that doesn't keep my hands clean. the insides of gloves don't stay sterile forever.
Reading your numbers you are doing in the range of 7 catheterizations/day, based on a 50 week year, 5 days a week.
Is it then safe to say that with those numbers you are not an independent/contract worker, but work for a health care organization.
It is not your responsibility to provide the gloves or sanitizer, it is up to the organization, based on my past experience with Labour Board Investigations. This also applies to the health and safety of the patients, to ensure that they are not exposed to any cross contamination.
Conversely, if you are under contract, etc and have to provide your own supplies, then this is a legitimate expense. |
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 hm
@videotron.ca | said by Grappler:Is it then safe to say that with those numbers you are not an independent/contract worker, but work for a health care organization.
It is not your responsibility ...snip...
I was thinking it might be a self-catheterizations, which is possible. Otherwise protocol would be latex (or similar) and also a business write off.
he could always find an industrial supplier, show what his minimum yearly order is and what it's for, make arrangements for monthly drop-offs and likely get them at a very good discount. Not as cheap as that purell though.
Also, purell doesn't kill everything off. I would imagine he washes then applies this as a double-safety. |
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hm
@videotron.ca | reply to teletone
you know... just thinking off the top of my head...
In the lab we used to use pure methanol (we had globs of infectious proteins hanging around) to wipe down surfaces after we were done with analysis. Pure methanol wasn't really that effective BTW, but you aren't dealing with blobs of gelatinous proteins. Plus methanol isn't too good to be rubbing your hands with.
Having said that, what is wrong with rubbing alcohol (iso-propanol)? It will have the same protein denaturing effect as the 60% ethanol (which is what purell is) and also kill off pathogens. Actually those sterile disinfecting alcohol wipes in aluminum packages found in hospitals are exactly that, iso-propanol (running alcohol).
You can save yourself more money, have a larger quantity, and avoid the gimmick of purell and the BS "99% germ kill rate". Soap and water gets rid of more than purell.
You could have a few bottles in diff places just like you would like purell.
I say dump purell, make your complaint to everyone possible since you are right about this wrong, and move on to rubbing alcohol.
Do you really need the added perfume on your hands? That alone is an irritant. You don't need it.
Standard disclaimer:
I am not a doctor, seek medical advice first before listening to a lab rat  |
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 nitzguyPremium
join:2002-07-11
Sudbury, ON
 ·TekSavvy DSL
| reply to teletone
said by teletone:customer service will not send me replacement product for the same discount price i paid when they get the product in stock, only a refund. Here is your redress...full refund...you get your money back, staples is under no obligation to do anything else, they did exactly what they said they would. If you aren't accepting of the product as they have sold it, then they've refunded your money...
Am I the only one who missed this? Relax, and stop getting so agitated about hand sanitizer, it'll help your blood presure and your overall health in the long run. |
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hm
@videotron.ca | said by nitzguy:Am I the only one who missed this?
I guess I missed something. I don't see the ad stating:
"old, past date purell for sale. Save money by buying old product no one wants!"
Where do you see that??
He has a right to have it replaced with a non-past-date product (at least here he would, guess Ontario is different).
What's being sold isn't acceptable unless they clearly state what it is. He should also make a complaint to Ad Standards Canada. Not only is it wrong per the code, it's also a bait and switch.
Code: »www.adstandards.com/en/Standards···ses.aspx, Read it. |
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| reply to teletone
just an update: customer service didn't get back to me like they said they would and staples never posted my review. also, gojo didn't reply to my inquiry yet. also, staples is still selling the product on its website despite that CSR told me there would be no unexpired stock until january. |
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| Do everything people stated to you starting tonight:
1. Ellen Roseman
»www.ellenroseman.com/
2. Health Canada
3. Ad Standards Canada, they break a few codes.
»www.adstandards.com/en/
4. Whatever Consumer protect agency exists in Ontario. And if they will touch this one, aside from a refund that isn't as advertized.
I would do them all and give them grief. Ad Standards Canada will be a slam dunk if what you said is true.
Don't forget to tell all these entities that you were offered a refund, but instead you want the product that is offered. Not this bait and switch to old past-date defective garbage. |
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| reply to teletone
said by teletone:just an update: customer service didn't get back to me like they said they would and staples never posted my review. also, gojo didn't reply to my inquiry yet. also, staples is still selling the product on its website despite that CSR told me there would be no unexpired stock until january.
I have found that asking about a MSDS sheet can work wonders.
ALSO if it was my job to do that for you YOU can bet your last dollar that I would bitch to my employer.
It is late on the east coast....BEST of luck. |
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| yeah, but in this case i doubt there will be anything wrong with it. his skin isn't going to fall of. At most alcohol volumes may drop. But, the products effectiveness, *as advertized*, is based on the concentrations of alcohol. The active ingredient. Which is why, among other things, this isn't right. It's also a reason why it has an expiry date, alcohol content may be diminished to the point where their "claims" to the public may no longer hold true.
Normally you would do validation, which i'm sure this company and the previous owners of this product have done. After-all, they tout this product as meeting FDA spec's. FDA specs would require validation data for the expired product. Which again, I would think it would fail since it has an expiry date. If validation data proved it didn't, then they wouldn't need the date. Or, they could increase the date based on the validation data.
Anyhow, this guy has more than enough info to arm himself and make of it what he wishes to make of it. |
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Reviews:
 ·Cogeco Cable
| reply to Shrug
I hear where you are coming from. I'm tired of companies trying to pan off expired products. They keep selling it because some people don't check. If you do catch them, there's no penalty on their end, so why would they stop?
Post it on their Facebook wall, on Twitter or anywhere else where you can get some visibility to the company and to the public. It might get the company moving to rein in the PR damage. Worst case scenario you might raise the awareness of the general public so less people fall for this douchebag tactic. |
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| reply to teletone
another update:
i called again this afternoon, spoke to someone about the issue and not being called back. i asked why the product was still being sold online if their stock was expired and was told that there is more than one warehouse. i asked if they could ship me fresh product from one of the other warehouses and the CSR told me she would see what she could do and give me a call back in the evening. i never received that call back.
i'm giving them every reasonable opportunity to make this right and exchange the product or honor the purchase price i paid at a later date when they receive stock. i'll give them one more try at it. |
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 GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3
·Start Communicat..
| reply to ruddypict
said by ruddypict:Post it on their Facebook wall, on Twitter or anywhere else where you can get some visibility to the company and to the public. It might get the company moving to rein in the PR damage. Worst case scenario you might raise the awareness of the general public so less people fall for this douchebag tactic. You'd probably get much better results if you took it to the Office of the President (or whatever Staples call it) before starting a flamefest all over the intarwebs. |
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| reply to teletone
well, i got a call back just a few minutes ago and the CSR located two cases that are good for a year. so i will be getting an exchange.
it's not ideal but it's okay. the stock i bought a year ago was good for two years. in fact, the stock i got last year expires the same date that the stock i will be getting tomorrow expires. i asked if there was any product that lasted longer than a year and was told there wasn't.
i probably won't be able to consume all the product before the expiry date so i will probably give some away.
in the end, the purchase wasn't worth the time and aggravation. and since i might have to give some away because i won't be able to consume it before the expiry date, it's quite possible i didn't save money with the purchase. i don't think i'll ever be buying perishable goods from staples again.
sorry for the long thread but i felt it was important to share my experience. |
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Reviews:
·Cogeco Cable
| reply to Gone
said by Gone:said by ruddypict:Post it on their Facebook wall, on Twitter or anywhere else where you can get some visibility to the company and to the public. It might get the company moving to rein in the PR damage. Worst case scenario you might raise the awareness of the general public so less people fall for this douchebag tactic. You'd probably get much better results if you took it to the Office of the President (or whatever Staples call it) before starting a flamefest all over the intarwebs. That's a nice strawman but I don't recall saying "start a flamefest". If you post an angry troll rant, you won't get far; if you send an angry troll rant to the president of the company, you won't get far either.
Stick to facts, bring awareness, don't call names. Be professional. Good advice to get a good result whether you are posting to their social media OR dealing with their president. |
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 A LurkerPremium
join:2007-10-27
Burlington, ON | reply to teletone
said by teletone:i probably won't be able to consume all the product before the expiry date so i will probably give some away. Glad they found you unexpired stock. You are, however, being a little pedantic on the expiry date. This isn't a food item that could cause you to become ill if you eat after a safe period. As others have stated it's likely based on alcohol levels dropping below a certain number. It's not like it's going to work one day before the expiry and not work one day after it. If you feel you will use most of it and have only a little left I'd say keep it and use it. |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
·Start Communicat..
| reply to ruddypict
said by ruddypict:That's a nice strawman but I don't recall saying "start a flamefest". If you post an angry troll rant, you won't get far; if you send an angry troll rant to the president of the company, you won't get far either.
Stick to facts, bring awareness, don't call names. Be professional. Good advice to get a good result whether you are posting to their social media OR dealing with their president. Something that is factual is not a straw argument. Crying about an issue to the media before climbing the ladder of escalation up to an including the office of the President and excluding the chance to give the company a chance to rectify it internally is a dickhead thing to do. The company will *never* work with you ever again. End of story. |
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| reply to teletone
Re: [Rant] Staples.ca - that wasn't easy for me! Meh you are not alone, last spring I was doing a bit of business with them (online & phone) however at present not so much. Their sales and coupons (which never offered much anyways) have declined, the price of their paper increases while the quality and frequency of sale prices has dwindled. There selection of certain products has also gone down for certain technical consumable supplies have gone elsewhere.
That said they are one of the few places local you can get Staedtler products. |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 | They've never been cheap, but they offer term accounts to businesses which I suspect is a decent chunk of their revenue, or was at one point anyway. |
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