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evn stevn

join:2012-11-28
Greensboro, NC

[TWC] tv freezes Greensboro NC

For years now my tv screen freezes up. It seems to enjoy doing it during football games. Recently it's been happening every 15 minutes. TWC comes to my house every six months but I believe the're not that familiar with their own technology. I called them again Sunday and waited 30 minutes for someone to answer the phone and thought I had an appointment set up for Tuesday morning. No one showed up so I called and waited 30 more minutes to have yet another argument with them. I don't understand how any monopoly is allowed to operate so poorly. They charge full price as if they provide a reliable service. Any input is appreciated. I no longer have one of their cable boxes.