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pldube

join:2011-06-11
canada
Reviews:
·Bell Fibe
·TekSavvy Cable
·Videotron
reply to TSI Duty Mgr

Re: [Cable] ------------------------------------------ Beware o

said by TSI Duty Mgr:

Hello

This is how we are currently billing our customers, the money is taken on the order day (Lets say for example November 10th) and is held until the order comes active/ the tech installs the service (example November 20th). It's at this time that we adjust the billing so the charges start on the date of activation. So the billing cycle would be 20th of November to the 20th of December.

Regards

Jennipher

Not for me ... Look for one of my invoice

Due Date: 8/1/2012
Date Sent: 8/1/2012

I got my service the 6th of july ....


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

said by pldube:

Not for me ... Look for one of my invoice

Due Date: 8/1/2012
Date Sent: 8/1/2012

I got my service the 6th of july ....

Hello pldube See Profile,
You are paying by CC so you due date & billing date are the same. Which means that you are covered from the 6th to the 5th of each month.

The dates you have posted are correct.

Martin
--
TSI Martin (Escalations / E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork

pldube

join:2011-06-11
canada
Reviews:
·Bell Fibe
·TekSavvy Cable
·Videotron

said by TSI Martin:

Hello pldube See Profile,
You are paying by CC so you due date & billing date are the same. Which means that you are covered from the 6th to the 5th of each month.

The dates you have posted are correct.

Martin

Merci pour l'information