reply to epsilon3
Re: New speeds Rogers cable - Teksavvy watch out Sadly Rogers seems masterful at the bait and switch.
They do play many games with their customers including not changing their plans at times even when newer speeds or caps are offered at the same price (though this doesn't appear to be the case this time).
They also assert in their response market rates/speeds and how their current actions do not reflect their future pricing. I don't know how many times, when I was a Rogers customer, that I'd get the "guess what?" "happy day" "free upgrade" notice only to two or three months later get the "sad day" "our costs are higher" "we're raising your rates" notice.
I started my Rogers connection at probably 7Mbps (+/-) and never opted for an upgrade, was always "upgraded" for "free" only to later get the "oh poor us, cost increases" adjustment. They're just trying to dodge negative billing issues. When I left I was at 18Mbps.
That said, all these then also seem to play well into the game they're playing here. Bait, confuse, switch, chaos, done. Wash, rinse, repeat.
As a broadband internet customer, I don't need more downstream speed. I like 15Mbps, give or take, but need a good cap as I'd like to look at "cutting the cable" and finally rid myself of Rogers all together and I need some reasonable upload as I work from home at times, have a VoIP home phone and have family that does torrent downloads at times. Even using cloud storage (Box, Dropbox) for backups is useless with 512kbps up unless it's a couple of Word documents. Don't get me wrong, I wouldn't say no to FTTH and ungodly speeds but I'm not willing to pay for it as I truly have modest requirements and needs.
512kbps up is a joke. Download a torrent at anywhere near my max speed (say 18Mbps) and it seems to require about 1Mbps in upstream just for acknowledgements if there are a large number of peers (no uploading). Stuffing it onto 512kbps drops the download speed so you can never really realize your download potential and renders all other activities useless (VoIP dead, browsing fails).
As I switched from Rogers to Teksavvy this summer I realized the upload issue as Rogers had shaped it to 80kbps max while TSI didn't. TSI, and other TPIA cable operators, have 2 of the 3 of my criteria right (including no "dry loop" fee). I'm more likely to stay there as our need for upstream isn't the biggest on the list (good download and good cap are much higher) but, sadly I'd switch very quickly if the "big guys" could get their head around cap since they seem to have figured out down/up (Rogers finally "getting" it).
Love Teksavvy, recommend them to many. Am hoping for the best in this battle with Rogers, we need a little more up please!