Reviews:
 ·Optimum Online
| It's that time of year again Good ole OOL slowdowns.
Past several nights I'm clocking in at 26/0.3..... Yes, you read that right... 300 Kpbs.
I normally wouldn't notice nor care about decreased bandwidth during peak hours until I can hardly open my email and things start to look like they're taking forever to load.
Interestingly, my daughter was able to watch Netflix HD without an issue as I ran that speedtest. Left me with a big WTF mate.
Anyone else in The Bronx seeing this? |
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| If your daughter was watching Netflix with no problems while you were running a speed test, it seems most likely the problem isn't OOL but with the site you are testing to. |
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| reply to Network Guy
If I'm reading OP's post correctly, his issue seems to lie with the upload. If that's the case, it would probably not impact a streaming (download) service like Netflix. |
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 n2jtx
join:2001-01-13
Glen Head, NY | reply to Network Guy
I've been seeing it too starting around 6:30-6:45pm. I contacted CV support and they said there are issues with the network due to line damage from Sandy. If I understand their reasoning, various nodes are overwhelmed due to insufficient bandwidth on the remaining cables. He looked up my account and said my area is scheduled for a major rebuild.
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I support the right to keep and arm bears. |
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| I wonder what their excuse would be if Sandy didn't occur. |
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| reply to limegrass69
Opening email isn't affected by slow upload speed. |
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Reviews:
·Optimum Online
| reply to n2jtx
said by n2jtx: I contacted CV support and they said there are issues with the network due to line damage from Sandy. If I understand their reasoning, various nodes are overwhelmed due to insufficient bandwidth on the remaining cables.
Not sure if I buy that. It's back to normal for me now at 6:46AM.
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n2jtx
join:2001-01-13
Glen Head, NY
1 edit | said by Network Guy: Not sure if I buy that. It's back to normal for me now at 6:46AM.
My service is also back to normal in the morning and during the day too. In a way it makes sense. Not many people around during the day using their service. At night, everybody is on and the lack of bandwidth becomes apparent rather quickly.
It is getting rather annoying and if I do not see a nighttime improvement soon, I'll contact them again. Funny thing is FiOS is now an easy option. My old POTS line got knocked out during the storm and Verizon decided that rather than fix the copper line they would replace it with FiOS. The only thing it is providing is a dialtone for my landline but all the FiOS hardware is installed and can provide any FiOS service. All Verizon has to do is provision it.
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I support the right to keep and arm bears. |
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| My only other options are Clear and Verizon DSL, neither of which appeal to be at present price points and value. But if this doesn't improve, I may walk as well. This is bullshit. |
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| Fios has shown us that the whole 'cable is shared thus bandwidth/speed will get degraded' has really worn thin on most of us. Any ISP should be able to handle all its customers it signs up without any slowdown. Oversubscribing when this time of year rolls around really bites any cable ISP in the ass. |
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Reviews:
·Optimum Online
| Every residential ISP oversubscribes. It's the nature of the business. I wouldn't imagine it being cost-effective to reserve a certain amount of bandwidth for each customer at the current customer price points. Cablevision might be one of the fewer ISPs offering unlimited, un-metered service but that doesn't mean it costs them any less to provide that.
I'm just saying that they need to keep in check those abusing the local pipe. I'm aware of my generous upload speed capability, doesn't mean that I'm willingly going to use it all the time disregarding the potential impact on everyone else. |
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TheWiseGuyDog And ButterflyPremium,MVM
join:2002-07-04
East Stroudsburg, PA
kudos:2 Reviews:
·Optimum Online
| Upload speeds that low in the past, have to the best of my knowledge, not been due to congestion. I assume you have posted in the direct forum. When they occurred to me a year or 2 ago, they managed to fix it pretty fast after I posted in that forum.
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Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore. |
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| I've been taking the wait-and-see approach. I know it will eventually go away. But if it doesn't in a couple days, I will post there. |
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TheWiseGuyDog And ButterflyPremium,MVM
join:2002-07-04
East Stroudsburg, PA
kudos:2 Reviews:
·Optimum Online
| Well, I rarely upload so I did not care as I was still seeing good download speeds (I only have standard). It went on for weeks before I posted. It was cleared up within 2 days after I posted.
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Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore. |
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| I clocked in 48/7 just now, right around the time frame when the slowdown was happening. Guess it's fixed.
Woo yay |
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| reply to Network Guy
Screwed for me too.
Boy, I can't wait to see if the packet loss starts again.
said by Seemsodd :Opening email isn't affected by slow upload speed.
It is if it's packet loss affecting the line, as I unfortunately have 2 years of experience dealing with. |
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 Jmartz
join:2000-07-20
Tenafly, NJ | If you are on BOOST+ getting those speeds you need to call them and complain. They will fix it. Just call them every day it will get expensive to keep sending out trucks eventually someone will escalate it because the technicians don't work for free... cost them money, trust me it will get fixed.
Or you can post in the Optimum Direct forum.. give them your modem MAC address and let them try to see what is going on before sending someone out. |
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| I talked to CV so much I was sending e-mails back and forth with Wilt himself.
It got so irritating that when the problem was finally solved (at no thanks to anyone working on my situation), I never returned any calls with the supervisor I was talking to as I was just so exhausted with dealing with it on and off for TWO YEARS (and before that, 3 months straight) and was glad it was finally over.
This is why I have been so reluctant to start contacts again. I don't want to deal with it yet again. |
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1 edit | reply to Network Guy
Thanks to the storm and a ton of people home, the connection is now atrocious.
720p video streaming is actually impossible this time.
Give it a few more times before it annoys me to the point I force myself to start talking to people again. What a nightmare that's going to be. |
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| Seems to be running fine over here.
Standard Tier:
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