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Jasper, IN

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[Speed] Issues - Jasper, Indiana

Not only am I not able to watch HD videos on Youtube with the 20 meg service but my ping is terrible. Had techs out here twice and they replaced everything in my house out to the pole and my average ping to yahoo or any site really is over 600ms.

The last time the techs were here we tested both my neighbors houses and they had the exact same issue. I was told this morning the problem had been fixed but just did some ping tests and they were in the 900+ms range with timing out about 10% of the time. Anytime I do a speedtest my speeds are fine but getting 400-500 pings.

Hope they get something figured out soon.