OS and Software > Microsoft Help > [WIN8] Can't uninstall a program

reply to R2

Re: [WIN8] Can't uninstall a program

reply to R2
I would manually delete as much as I could and then run ccleaner.

reply to jl747

reply to R2
Account reconciliation works fine here but it is indeed a good idea for you to get 2013 if you can. I might get 2013 in a couple months too. My business is lost without it...

reply to jl747
Well, as best I can tell, those instructions are not very helpful. Here they are:

Uninstall QuickBooks
 
Click the Windows Start button and select Control Panel.
Double-click Programs and Features.
In the list of programs, select QuickBooks and click Uninstall.
Follow the instructions to uninstall QuickBooks.
 

Did you try the Quickbooks Uninstaller?

It's listed as "Download and run the QuickBooks Clean Install Utility"
Click that and it will expand and then you can download the program.

It will called "Download the QuickBooks_Clean_Install_Utility.exe file and save it to your desktop."

That is the INSTALLER Utility - not the Uninstaller Utilility. The ariticle says to run that AFTER you Uninstall QuickBooks...

"Download and run the QuickBooks Clean **Install** Utility. QuickBooks 2013 users can manually rename the QuickBooks installation folders.

1.Download the QuickBooks_Clean_Install_Utility.exe file and save it to your desktop.
2.Open QuickBooks_Clean_Install_Utility.exe.
3.Click I Accept on the license agreement.
4.Select your version of QuickBooks and click Continue to start.
5.Click OK when you see the message "QuickBooks is now ready for a clean install, please install to the default directory."

reply to R2
Sorry pointed out the wrong one.
You should use the the listed under # 1

Detailed instructions

1. Uninstall QuickBooks

That is listed in my last post. It says to use the usual Uninstall methods - there is no SPECIAL program to Uninstall QB...

reply to R2
Look again in the registry uninstall keys, it has to be there (AFAIK that is the only list used by WIndows).
Look into each subkey or do a search...
--
Festina Lente

PapaDos - Thanks, I'll check it out. But honestly I went to each one of them and could not find it! And this seems to be a lot more programs listed in the control panel thanf there are entries in the registry.

reply to PapaDos

There seems to be a few more places to look for than I thought:
»forum.sysinternals.com/finding-a···312.html

Have fun !

--
Festina Lente

Try Revo Uninstaller. If Quickbooks is a 64-bit program then you need the pro version but it is a fully function free trial for 30 days so you can use it then get rid of it. It helped me when I could not uninstall Java and update it. I ended up buying the pro version because it works so good.

reply to PapaDos

REGEDIT4
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{2b02f821-a9b9-458c-80e5-3ea8c0de8471}]
"UninstallString"="C:\\Program Files (x86)\\Installshield Installation Information\\{2b02f821-a9b9-458c-80e5-3ea8c0de8471}\\QBReplace.exe {2b02f821-a9b9-458c-80e5-3ea8c0de8471}#{2B02F82E-A9B9-458C-80E5-3EA8C0DE8471}"
"Uninstall"="RunDll32 C:\\Program Files (x86)\\Common Files\\InstallShield\\engine\\6\\Intel 32\\Ctor.dll,LaunchSetup \"C:\\Program Files (x86)\\Installshield Installation Information\\{2b02f821-a9b9-458c-80e5-3ea8c0de8471}\\Setup.exe\" -l0x9  -addremove"
"DisplayName"="QuickBooks Basic Edition 2004"
"LogFile"="C:\\Program Files (x86)\\Installshield Installation Information\\{2b02f821-a9b9-458c-80e5-3ea8c0de8471}\\setup.ilg"
"DisplayIcon"="C:\\Program Files (x86)\\Intuit\\QuickBooks Basic\\qbw32.exe,0"
 

reply to R2
OK, all I had to do was change the Uninstall string to include the quotation marks at the beginning and end of the Unnistall string - and it worked!

Thanks for all the input. Don't forget the "Wow6432Node" key when looking for Add/Remove programs!!!