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Elkhorn

join:2009-12-31
Lyons, OR

Gen4 and web acceleration

I've noticed since switching to Gen4 that web page loads occasionally just hang, sitting there and doing nothing....
If I pop into the HT1000 configuration window and disable web acceleration the problem goes away, and, browsing is quite snappy without web accel.
Just fwiw........
--
HT1000, Gen4 Power PLUS, Windows 7



mississippiA

@direcway.com

Yep,

Browsing is painful until I turn disable web acceleration off.

Doesn't make a different in speed tests if it's on our off - but web pages will just stall at times - or the content only partially load.


TexasRebel

join:2011-05-29
Edgewood, TX
reply to Elkhorn

but but but.. Hughesnet is the leader in Satellite Broadband...

I've got an installer coming out on Thursday to supposedly tweak my system or replace the equipment because of all these slow ass events, which are happening 75% of the time.

I'm waiting for confirmation of Verizon HomeFusion LTE in my area and once I get confirmation, HNG4 is going bye bye for me...



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

said by TexasRebel:

I'm waiting for confirmation of Verizon HomeFusion LTE in my area and once I get confirmation, HNG4 is going bye bye for me...

Do you understand that if you don't cancel service with the first 30 days - and return the required hardware at your own expense - that you've committed to a 24 month contractual obligation?

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012

TexasRebel

join:2011-05-29
Edgewood, TX

Oh I know all about that contract crap. I'll be switching my payment to a refillable debit CC. When I'm ready to ditch HNG4, they can keep charging an empty debit account.

I'll be damned if I'm going to pay for a service that can't deliver what they advertise. I've already filed a complaint with the BBB. Still waiting for HN to respond. They either give me the service level I'm paying for with little to no service interruptions, or they cancel my contract without any termination fees.

$117 a month for PowerMax and I'm getting the basic Power plan is ridiculous!!! From what I've seen, I don't think anyone has seen 15Mbps consistently. I'm lucky if I reach 11Mbps, which is rare. I'm getting short changed from a difference of 4-8Mbps down and 200Kbps-1Mbps up.

contracts for satellite are nothing more than a scam. When a subscriber cancels, the company will get 90% of their hardware back, which involves the TRIA and modem. These components are then reissued to another sucker.. I mean subscriber.

I made the statement multiple times... Why is Exede reaching 18+Mbps down and 3-4.5Mbps up, yet HNG4 can't?!? Both use the same effin satellite builds.


silbaco
Premium
join:2009-08-03
USA

HughesNet has an A+ rating with the BBB.


bealschapel

join:2012-12-11
Lenoir City, TN
reply to Elkhorn

Been testing and trying to use Hughes Gen4 for the last two weeks after installation. DON'T GET THIS SERVICE! It works like it should less than 15% of the time. It has disconnected four times, three times requiring tech assistance which is very poor - if you can understand them. Most of the time I have experienced less than 1 meg download, 20-40k actual file download, and less than 15k upload speeds. So, I disconnected service today and they lied about the 30 trial and free disconnect. The only thing that is free is they don't hold you to the 2 year contract, bottom line, after reading the fine print, I am out $285 dollars for activation, service for two weeks that I hardly if ever used because of down time, taxes, and you have to dismantle the dish receiver and return to Maryland at your expense. I have spent at least 20 hours on the phone to tech assist and billing, they never figured out why my download meter and other software wasn't working properly either.



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

3 edits
reply to TexasRebel

said by TexasRebel:

I made the statement multiple times... Why is Exede reaching 18+Mbps down and 3-4.5Mbps up, yet HNG4 can't?!? Both use the same effin satellite builds.

And I answered, but I thought once should be enough. Satellite build has NOTHING do do with it. Hughes has learned from past mistakes by letting lightly loaded gateways give full speed to all connected. But this is shared bandwidth; as connections increased in numbers, speed per connection dropped. Customers screamed because they "weren't getting the same speeds as when they first signed up". So despite the fact that it was a new service with plenty of bandwidth, Hughes decided to limit all new Gen4 customers to (up to) plan speeds.

ViaSat on the other hand, is following the old Hughes approach. If you'll note, they're only advertising a 12 meg service. Folks are getting 18 because the servers are as yet relatively unpopulated. As their gateways fill up, early adopters will start screaming; "where's that 18 down and 4.5 up that I used to get !?!?!"

Good luck when the collection agency starts start calling by the way..

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012

TBBroadband

join:2012-10-26
Fremont, OH
Reviews:
·AT&T U-Verse
·MegaPath
reply to TexasRebel

You do realize they do NOT have to respond to the BBB right? And the BBB can NOT make them do anything. If they're a member of the BBB, don't look for anything to happen.

Also your Internet is "up to". And by the comment of being out the activation fee you didn't read the TOS/AUP or contract before?


TexasRebel

join:2011-05-29
Edgewood, TX
reply to grohgreg

let the collection agency call.. I've got a couple on blacklist as it is.. I'm not paying for service I'm not getting or using anymore, just because of a contract when the company that writes up the contract is too lame to just give people what they are paying for, instead they use lawyer speak to Cover Their Asses..



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

said by TexasRebel:

let the collection agency call.. I've got a couple on blacklist as it is.

Ok, that pretty much says it all. It's clear there's no more point in wasting time on this topic.

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012

TexasRebel

join:2011-05-29
Edgewood, TX

people that bring up the contract terms, etc. and believe they are reasonable are the same people that never drive over the speed limit. in most cases they drive below the damn speed limit.

be a good corporate citizen, while they bend you over the barrel and ram you with that big red, white and blue phallic instrument.



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

said by TexasRebel:

be a good corporate citizen, while they bend you over the barrel and ram you with that big red, white and blue phallic instrument.

OR
exercise a little personal responsibility, to include resisting impulse buys.
Short version; read before you sign.

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012

TexasRebel

join:2011-05-29
Edgewood, TX

I already knew about the contract line of BS. There's simply no need to make customers sign a contract for 2 years and require them to pay for a sub standard level of service.

The technology works well if it's not purposely crippled due to what a group of executives thinks how it should perform.

I would have stayed with Exede12, but it wasn't my choice. Some jackoff in legal didn't like my verbal tirade towards the company when they started enforcing the DAP and then claiming that LNFZ (Late Night Free Zone) never used up data in your plan, when it actually did.

HNG4 should be set to deliver wide open throughput and the data caps should be like what is on Cable/DSL. When EchoStar 17 reaches 90% capacity, put another high bandwidth satellite up. Necessity is the mother of all invention and innovation.

Hell with the money that AT&T and Verizon makes, they could've
parked a dozen of these high bandwidth sats in orbits and still made
quite a profit in the long run.



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

Ok, I guess I shouldn't be surprised. I usually stick to the technical stuff, but latched on to this because of the pernicious posturing. I'll part by saying; increasingly common attitudes like "it's not my fault and "they owe it to me" have become quite dismaying.

//greg//
--
HN7000S - 98cm Prodelin/2w "pure" Osiris - ProPlus - G16/1001H - NOC:GTN - NAT 67.142.115.130 - Gateway 66.82.25.10 - DNS 66.82.4.12 and 66.82.4.8 - Firefox 15/MSIE9 - AV/Firewalled by NIS2012


Elkhorn

join:2009-12-31
Lyons, OR
reply to Elkhorn

Since I started this thread I'll throw my $0.02 in. Before I switched to Gen4 I took a long hard look at my usage patterns, aware of what I might be gaining in speed and what I might be losing in daily bandwidth usage.
I was also aware, from being with HN for 5 years, that I would rarely see the advertised speeds.
But for me, the switch to Gen4 from my HN700S Professional Pro has been a good one, and I've not regretted it one bit.
I rarely run speed tests because everything I do online feels fast, and that's my own "speed test" *grins*
--
HT1000, Gen4, Power PLUS, Beam 10, Windows 7



grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

I'm glad you're satisfied - or not disatisfied - whichever applies. And I apologize for my part of the distraction.

//greg//



gwalk
Premium
join:2005-07-27
West Mich.
reply to Elkhorn

I too am glad you are receiving value from Hughesnet.

On the Hughesnet forums the censorship is so bad that that many wish to cancel service but are even having problems with that.

Anything negative is deleted, if you persist you are banned from posting.

There seems to be a couple over there that are so over the top with praise it has to be a Hughesnet plant.

About the only thing to be learned is the phone number for India.

The only value to be obtained there is the current trends before they are deleted.