Danielle, I had a hunch it was you. I know you aren't in that building anymore, but who cares. How many folks are going to be dissuaded from joining TSI because of an old Libby's shot on Yelp. It's just hard for someone who has praised your company, had your different services on both coasts, to get a lame cut and paste email from Yelp that I haven't followed the rules.
I dig nostalgia. Perhaps we should pretend R0CKY wasn't the former boss at your joint? Sorry, but I just can't grasp what is appropriate about your new
characters on a review site as opposed to the old HQ pic.
Back to my suggestion... instead of constantly putting out online flames (TSI sucks), why don't you guys pursue same day follow-up calls to new / change / upgrade installs?
Be proactive, instead of the new marketing 24/7. TekSavvy got where it is because of service, not because of a dude with a speedo buldge.
Okay, off to the gym. You get a pass this time Danielle!