In the past 3 months they have increased my internet bill by over 16. Can't wait to see what the bill will be next month. I pulled out my old cable modem and replaced the crappy one they orginally gave me.
But I think you wasted your money on the docsis 3.0 modem. the 2.0 specs go up to 42mb/s
Fortunately for me, i have an option with at&t uverse for my area. Looks like i'll be switching as soon as i can get to the store to make sure they waive all of their "fees"