HankSearching for a new Frontier Premium Member join:2002-05-21 Burlington, WV ARRIS NVG443B Ubiquiti NanoStation loco M2
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Hank
Premium Member
2012-Dec-1 11:35 am
That was understood. I was simply showing that ISP's are not prefect, nor are their technicians and customers are not always the cause (as stated in your response). I am happy the CSR's you deal with can make that determination, I wish our CSR's were a competent. Yes, it is painfully easy to determine if the problem is me or outside my control. But to our ISP the customer is almost always considered considered irrelevant. |